Senior Field Service Engineer

DRS Technologies - Harrisburg, PA (30+ days ago)3.8


Leonardo DRS, Inc is a leading supplier of integrated products, services and support to military forces, intelligence agencies and prime contractors worldwide. Focused on defense technology, we develop, manufacture and support a broad range of systems for mission critical and military sustainment requirements, as well as homeland security.

Headquartered in Arlington, VA, the Company is a wholly owned subsidiary of Leonardo S.p.A. which employs more than 47,000 people worldwide. We offer a competitive compensation package and a business culture which rewards performance. For additional information on DRS, please visit our website at www.leonardodrs.com.

DRS Advanced ISR designs, develops and manufactures avionics systems, flight safety products, tactical radios, communications equipment and intelligence systems used by the United States and friendly foreign military services. The company also integrates its products onto military and other government agency platforms and supports these products worldwide.

Job Location Harrisburg, PA

Job Title: Field Service Engineer IV

Position Summary

Supports complex Field Service activities in operating environments at depots, training sites, and customer field operations with training, operation, or repair. Applies extensive technical skills in area of proficiency and demonstrates expertise at all types of military and commercial field assignments.

Duties and Responsibilities:
Supports complex Field Service activities in operating environments at depots, training sites, and customer field operations with training, operation, or repair.
Applies extensive technical skills in area of proficiency and demonstrates expertise at all types of military and commercial field assignments.
Determines solutions and advises others in resolving a wide variety of moderately complex technical problems
Interfaces directly with senior customer personnel as the primary technical contact on significant issues requiring multiple solutions and coordination across company and customer organizations
Works at remote locations without direct supervision
Communicates clearly (written and oral) with other company personnel and the customer as required
May participate in preparation of proposals
Provides technical knowledge and assistance to other engineers and support personnel
Attend appropriate engineering, customer or business meetings
Supports, communicates, reinforces and defends the mission, values and culture of the organization

Basic Qualifications:
Bachelor’s degree in Engineering or related technical field or equivalent combination of education and experience; minimum 5+ years’ experience
Minimum of 5 years of progressive experience providing IT services on multiple OS platforms for Microsoft.
CompTia Security + certification required
Working knowledge in Performance Flight Planning Software (PFPS) and Improved Many on Many (IMOM).
Must possess a working knowledge of flight line operations and have a basic understanding of the duties and responsibilities of the Production Superintendent’s role.
Must have a basic understanding of Sortie generation.
Must be able to work seamlessly with Operations and Maintenance personnel to perform modifications to ACFT.
Trained & certified to use AFTO Form 781 series aircraft forms to provide maintenance, inspection, service, configuration status and flight record for aircraft with SAMS-ESA equipment installed.
Trained & certified to sign off work performed for Red Dash, Red Diagonal, and Red X symbols.
Trained & certified in Quality Assurance Standards and Quality Control IAW IPC-A-160 standards.
Must be able to identify, analyze and troubleshoot a wide range of complex technical computer and network related problems effectively and efficiently.
Ability to prioritize and manage multiple projects across the team.
Experience in developing Standard Operating Procedures, Tactics, Techniques, and Procedures for Integration & Testing and Operational assets.
Experience providing IT support to USSOCOM weapons systems.
Demonstrate knowledge of Command & Control systems, Radio Frequency and Datalink communications is highly desired.
Must possess knowledge of SIPRNET and NIPRNET networking hardware and software procedures.
Demonstrate knowledge of SADL and PRC-117G radios, crypto loading, and radio/crypto configuration
Must have a basic understanding of the Integrated Maintenance Data System and be able to update equipment status in the IMDS database.
Knowledge of development, testing and documentation procedures for in-flight systems is highly desired.
Understand relational database structures and possess knowledge of basic SQL commands.
Possess knowledge of and experience applying computer security policy, procedures, and protective measures.
MCSE/RHCE or other advanced certification desired
ITIL v3 Foundation certification highly desired
Excellent communication skills; shows tact, effective listening skills, follow through, is detail-oriented and organized.

Security Requirements

Must have a Secret security clearance to start with the ability to obtain a TOP SECRET/SCI (TS/SCI)

Physical Demands

Lift over 35 LBS
Must meet the minimal standards of fitness for deployment to the CENTCOM, PACOM and AFRICOM area of responsibility (AOR).

Work Environment

Work environment is normally an administrative office and IT Systems integration lab
Annual 90-day deployment rotations will be to an undisclosed OCONUS location. Note: Annual deployment locations may or may not be the same
Must be able to obtain a passport for OCONUS travel requirements

Leonardo DRS, Inc. is an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law. #AIS