Office Assistant
Reports to Executive Director
GENERAL FUNCTION:
Assist in administrative matters and carry out all office functions.
QUALIFICATIONS:
A minimum of an Associate’s Degree plus one year of Administrative experience. Education may be substituted with relevant experience on a one year for one year basis. Must have experience with Microsoft Word, Excel, Access, Windows, and Outlook.
JOB RESPONSIBILITIES:
Provide overall administrative support, including but not limited to: incoming calls, faxes, incoming and out going mail.
Organize and maintain inventory of office/program supplies, up-to-date and orderly assigned office files, and continually record and update information.
Assist with maintaining organization throughout the office
Ordering office supplies as needed (including paper, ink, prescription pads, cleaning supplies etc...)
Assist the office administrator with any duties
Responsible for resubmission of claims
Faxing coordination of care information to appropriate facility.
Ensure agency has adequate copies and forms.
Confirmation phone calls for doctor day
Prior to doctor day pull charts
Enter client’s information in Icanotes as soon as obtained.
Monthly checks for insurance verification
Computerize Agency information and complete reports as needed or directed.
Handle outside inquires request (follow PPBH policy and procedure for responding to request for medical records.
Write letters and other correspondence as assigned.
Respond to request from disability office (sending files as needed)
Assist psychiatrist in sending prescription prior authorizations to pharmacy as needed
Communicate with various insurance companies daily
Assist Manager in monitoring department information and other assigned weekly, monthly and quarterly reporting.
Maintain a working knowledge of and abide by the Agency’s programs, policies, and procedures.
Perform other duties as assigned by the supervisor.
Assist in arranging and organizing day to day operations.
Schedule appointment for office staff as needed.
Communicate by fax, email, phone etc with primary care physicians and/ or other medical providers regarding patient care.
Maintain and update client’s charts and info in EHR system as needed, including scanning info in clients file
Check client’s insurance eligibility prior to appointment
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
