University of Pennsylvania - Philadelphia, PA (30+ days ago)4.2

The Associate Director of the PennCLO Executive Doctoral and Penn MedEd Master’s programs is responsible for the overall administration of both programs and management of staff:

  • S/he gathers and compiles information necessary for short and long-term planning and supports the director in developing strategy.
S/he supports the Director in the areas of budgets, curricula, marketing, and student services initiatives. Specifically, the Associate Director is responsible for forecasting two years in advance as well as contracting and ongoing management of vendors, hotels, facilities, technology, and other university and external services in support of program delivery.

S/he oversees and is responsible for the successful follow through of administrative activities related to recruitment, admissions, enrollment/registration and student records.

  • The Associate Director assists in developing annual program budgets, reviews monthly budget reports, monitors expenses, and provides regular and as-needed briefings (financial and other) to the Director, the Steering Committee, and other PennGSE departments and divisions.
S/he manages program activities and special initiatives to budget and program strategy, including but not limited to marketing and recruitment, alumni engagement, and relationships with partners and associates in the fields of organizational learning/business and health care.

S/he is also responsible for managing communications and data necessary to support payment of individuals and/or vendors related to curriculum and student academic support (e.g., faculty/speakers, editorial services, teaching and research assistants).

  • The Associate Director creates yearly and biennial marketing strategies, leads teams of faculty and staff to support the creation and implementation of plans, and gathers data through surveys, etc. when needed to support these activities.
S/he also writes, develops and/or oversees program content (website text and graphics, electronic and print marketing materials, student communications, social media posts, radio ads, video, etc.) and oversees and provides editorial support for all content published in any media.

The Associate Director manages two administrative coordinators, multiple teaching assistants and research assistants.

S/he is engaged in activities that support potential and admitted students directly from recruitment through graduation, in all administrative areas. S/he also creates and/or maintains regular communications processes and organize/support meetings with stakeholders (e.g. alumni groups, program Steering Committees, external advisors).

Finally, the Associate Director supports the Director in ensuring that the culture in the program communities (to include faculty, staff and students) is supportive of PennGSE values and academic integrity.

  • Specifically, the Associate Director is key to an inclusive, resonant culture, one in which all individuals are treated with respect, honesty and integrity and where both accountability and compassion are held in high regard.
A Bachelor’s Degree and 3 years to 5 years of experience or equivalent combination of education and experience is required. Master’s Degree Preferred.
Prior experience in student counseling or academic advising highly desirable. Proven ability to plan, implement, manage and evaluate initiatives, programs and activities. Must be able to effectively manage multiple projects and work in a team environment. Solid analytical skills required. The successful candidate will possess excellent verbal and written communication skills with the ability to analyze and interpret information, present clear and concise recommendations and intervene effectively as needed. Demonstrated ability to work with diverse populations. Must work well with students, faculty, and other constituencies. Proficiency in MS Office Suite needed (including word processing, spreadsheet and database management, and web management).

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.