Distribution Center Merchandise Control Supervisor

The TJX Companies, Inc. - San Antonio, TX3.7

Success is always in style at TJX, a Fortune 100 company and the leading off-price apparel and home fashion retailer in the U.S. and worldwide. Our retail chains include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners and Homesense

Job Summary

Supervises the day-to-day operations of the merchandise control and accuracy control teams. Represents the interests of Merchandise and Planning & Allocation by inspecting all merchandise, ensuring we meet company value requirements for fashion, quality, price and brand.

Duties and Responsibilities

Major Areas of Responsibility: Ensures merchandise meets P.O. specifications. Ensures that merchandise is seasonally appropriate for zones serviced by their facility. Proactively addresses Vendor compliance issues and opportunities in the way Vendors pack, ticket, and ship merchandise. Ensures that our merchandise is of the correct value to our customers in terms of fashion, quality, price and brand. Challenges Marmaxx retail price and ensures that "comparable at price" on ticket(s) reflect the company standard of 20 - 60% off. Ensures balanced mix of color, size, style and quantity in the lay-up through packing process by adhering to company shipping philosophy. Ensures merchandise meets fiber content, labeling, care and country of origin legal requirements. Ensures appropriateness of logos, graphics, handtags and merchandise to our stores. Identifies poor size breaks and communicates to Planning to adjust pack size. Evaluates merchandise not ordered and assigns appropriate description and retail. Possesses an in-depth knowledge of merchandise and technical terms, fabrications and Marmaxx standards as relates to quality and size requirements. Creates/maintains problem status logs to ensure special handling of problem orders. Ensures that damaged/problem merchandise and RTV's are identified and processed according to established guidelines. Ensures proper handling and timely execution of LPR's. Identifies and communicates the proper receiving, handling and routing of other DC's merchandise. Responsible for supervising associates within Merchandise Control and Accuracy Control. Educates and holds staff accountable to company standards related to Fashion, Quality, Price and Brand. Builds effective teams through selection, training and ongoing development. Encourages and supports staff to think independently and problem solve to reach effective decisions. Continually looks for opportunities to develop staff. Makes training a priority. Develops and applies in-depth understanding of all DC and Merchandise systems to effectively problem solve. Partners/collaborates with all appropriate resources in the DC and Home Office to resolve issues in a timely manner. Recognizes opportunities to take risks and reacts appropriately to achieve optimal results that are in the best interests of the business. Influences staff to think beyond the needs of the individual parties that they interact with on a day-to-day basis (i.e., Planning, Operations, Staff) to achieve optimal results of the business. Influences beyond own team: creates a network of influence with peers, Distribution Services management, Planning & Allocation, and stores.

Job Knowledge

Minimum formal education:
Bachelors Degree

Minimum job skills required to perform this job:
  • Strong organizational skills as well as flexibility. Strong PC skills including Lotus Notes, Lotus 123, Excel, Word.
  • Strong prioritization skills
  • Must be adaptable; ability to handle multiple priorities simultaneously.
  • Must possess strong negotiation skills.
  • Good knowledge of merchandising and accuracy control.
  • Strong supervisory skills.
Minimum experience required to perform this job:
4-6 years experience
1 - 2 years supervisory experience
3+ years merchandise experience

At TJX, we are proud that, for 40 years, we have been providing amazing value to our customers, but the merchandise we sell is just part of our story. We believe our Associates bring our business to life, and we aim to support you by making TJX a terrific place to work. We are committed to leveraging our differences, and believe that the diverse skills, experiences and background that you bring into the organization will help us continue to succeed.

Discover Different. Apply today!

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.