Program Manager - Operation Security & Continuity

CDK Global - Austin, TX3.1

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With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.

The Program Manager of Operations Security and Continuity is a member of the Data Services Business Operations Team. This role reports to the Senior Director of Operations, and is responsible for planning and executing strategic projects to ensure that the Data Services business is compliant with all corporate security and business continuity best practices and standards.


Leading a cross-functional committee to implement and maintain corporate security and business continuity best practices and standards, ensuring that controls are governed and enhancements are planned through formal process.
Work closely with operations, product, engineering, and corporate security teams to document and maintain a complete inventory of business processes, information systems, and operations infrastructure components.
Frequently analyze, test, and evaluate operations to identify gaps in compliance that need to be addressed.
Prioritize, plan, and execute projects that address gaps in compliance.
Develop and maintain an Operations Security and Continuity Roadmap and report status against that roadmap to Data Services executive team.


10+ years of experience in a software development environment
5+ years of software project management experience.
5+ years of operations / program management experience, preferably in a data services related business
Strong leadership skills and qualities which enable candidate to network, lead within the organization and influence associates for goal and results alignment
Ability to interact and negotiate effectively with executive management, peer managers, and technical staff.
Ability to articulate technical and business issues and solutions effectively to business or technical staff across organizational layers
Experience in data collection, aggregation and syndication with responsibilities in policy and programs related to data and information security
Experience engaging in contract discussions and negotiations with external business entities.
Experience with SOC audits, technology and data security policies and controls, and risk management practices related to data and information security
A combination of strategic thinking and the ability to drive change through successful execution
Proven capability to lead collaborative efforts in deliberative processes to generate ideas and raise and resolve issues while maintaining momentum
Passion for producing quality deliverables using defined and repeatable processes.
Experience in control and/or issues management.
Strong analytical and organizational skills
Degree in related field or equivalent experience preferred.
Certification in Project Management preferred.

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.