Parking Enforcement Officer - Dept. of Public Safety

Howard University - Washington, DC (30+ days ago)3.8


Howard University Mission
Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world.

Position Compensation
Salary commensurate with qualifications, education & University guidelines.

Position Information

BASIC FUNCTION:
The purpose of this position is to monitor the parking lots of the University and Howard University Hospital to enforce parking regulations, to ticket parking violators and to assist department personnel in crime prevention activities.

SUPERVISORY ACCOUNTABILITY:
None.

NATURE AND SCOPE:
Internal contacts include executives, administrators, faculty, staff and students, department officials and staff, students, the Hospital and the University at large. External contacts include patients, contractors, alumni, the general public and visitors using the University and Hospital Parking lots.

PRINCIPAL ACCOUNTABILITIES:
Patrols University and/or Hospital Parking lots.

Monitors vehicles entering and exiting parking lots, noting any unusual circumstances or occurrences.

Ensures that only registered permit holders utilize parking spaces in assigned parking lots.

Ensures that valid hangtags are properly displayed on the registered vehicle’s rear view mirror at all times when parked on a University or Hospital Parking lot.

Issues parking tickets to violator’s parked in unassigned lots, reserved spaces, fire lanes and emergency access lanes.

Validates all parking tickets.

Maintains count of all vehicles entering and leaving the parking lots.

Contacts tow crane contractor to arrange for towing of the cars of violators as appropriate.

Consults with administration regarding safety and security concerns.

Ensures equitable and fair enforcement of all parking infractions.

Resolves disputes involving parking issues when warranted.

Ensures compliance with parking policies, rules and regulations of the University and Department of Public Safety.

Conducts surveillance and reports any suspicious vehicles, packages or driver behavior to supervisor or the appropriate authorities immediately.

Drive self, other Parking Lot Attendants or other Public Safety personnel to various parking lot locations throughout various University campuses or the Hospital.

Performs other appropriate job related duties as assigned.

CORE COMPETENCIES:
Knowledge or the ability to acquire knowledge of University parking regulations, practices and procedures.

Skill in observation and surveillance techniques.

Skill in communications with the ability to read, write and speak English.

Ability to use simple telecommunications equipment, e.g. walkie-talkie, cellular telephone, etc.

Ability to remain calm and collected in potentially volatile situations.

Ability to use sound judgment while providing quality customer service.

Ability to travel around to parking lots at various University campuses and the Hospital using Parking Patrol vehicles.

Ability to establish and maintain effective and harmonious work relationships with staff, faculty, students, University officials and the general public.

MINIMUM REQUIREMENTS:
High School Diploma or GED and two (2) years of customer service related work. Valid Driver’s License recognized in the District of Columbia with a driving record free of points. Experience working in a parking lot or similar setting preferred.

Note: This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not be construed as a contract for employment.

Equal Employment Opportunity
The University does not discriminate on the basis of race, color, national and ethnic origin, sex, marital status, religion, or disability. Veteran status and people with disabilities are encouraged to apply.

Inquiries regarding provisions for persons with disabilities, equal employment opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity at (202) 202-806-1316.