Purpose
Under the direction of the Store Manager, the Warehouse Associate’s primary role is to complete operational and inventory tasks associated with creating and maintaining an exceptional in-store experience for the customer, as well as, provide support to the sales team. This includes loading and un-loading vehicles and trucks, handling of materials within the store and to / from loading area, verifying materials shipped / delivered against pick list, maintaining store cleanliness and merchandising standards.
Primary Responsibilities
- Provide an exceptional experience for the Customer by demonstrating the expected behaviors for service with every Customer.
- Maintain a level of professional knowledge about flooring products.
- Greet and assist Customers, as necessary.
- Answer phones and take messages
- Make required cuts on rolls.
- Load out Installers and Customers with sold goods.
- Ensure store is grand open ready every day, including elimination of safety hazards.
- Cut and roll remnants to ensure proper selection is available.
- Maintain merchandising standards by displaying all stocked goods according to standards.
- Maintain roll stock and samples according to Floor Trader National standards.
- Ensure product is properly priced, tagged, and signed according to current marketing / promotions.
- Ensure proper product location and pricing.
- Assist in maintaining store cleanliness and organization of merchandise displays.
Maintain Operational Efficiency
- Execute the receiving and shipping (load-out) process.
- Execute established process and procedures for store operations.
- Assist in establishing priorities for putting the Customer first but still completing required tasks.
- Establish routines for completion of daily, weekly, and monthly tasks.
- Follow recommended service schedules for equipment (cutting machine, forklift, etc.).
- Partner with sales team to monitor pick-up times by Customers and Installers.
- Complete Daily Cut Sheets correctly to ensure proper inventory control.
- Track sales of hot items and flag reorder levels.
- Properly document Return to Vendors, Damaged Goods, Materials for display, sample product, etc.
- Provide assistance in resolving mill complaints.
- Ensure proper maintenance of tools and product availability for DIY project category.
- Verify quantity of pad being picked up by Installers.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description contains a brief overview of certain key requirements necessary to perform this position and is not intended to be an all-inclusive summary of job requirements and responsibilities. As with any growth-oriented organization, the position and job requirements are subject to change.
Education and / or Experience
- High School Degree.
- 1-2 years warehouse or inventory control experience.
Other Qualifications
- Ability to operate forklift equipment is a plus but isn't required
- Knowledge of computerized inventory control systems.
- Ability to understand and communicate numerical data.
- Ability to calculate simple figures and amounts.
- Ability to push, pull, and lift materials weighing up to and in excess of 70 pounds.
Reporting Relationships
- Reports the Store Manager.
Job Types: Full-time, Part-time
Pay: From $18.19 per hour
Benefits:
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Experience:
- Warehouse experience: 1 year (Preferred)
Ability to Commute:
- Reno, NV 89511 (Required)
Ability to Relocate:
- Reno, NV 89511: Relocate before starting work (Required)
Work Location: In person
