Online Training Coordinator

CDK Global - Niceville, FL

Full-time
Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.

Accelerate Your Career

Drive global technology

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries around the world, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.

We’re large enough to make a difference but small enough for your voice to be heard. This means that we are an organization where every person matters. You can make an impact on the success of our business and that of our customers regardless of what career you decide to pursue.

From data scientists to sales and client service experts, we’re hiring to support your growth and ours - Green light your career.

CDK Global/ELEAD, the fastest growing company in the automotive CRM software field, has an immediate opening for a full-time Online Training Coordinator at our office located in Niceville, FL.

Position Overview:
Teach live webinar classes via WebEx for virtual classroom delivery.
Explain, demonstrate, and illustrate our system to end users with accurate information through a live training webinar. The students will be able to hear and see the Live Webinar Trainer to guide them through different features of our system.
Possess a developing knowledge of how ELEAD software applications are used in dealerships.
Further your understanding and learning of dealership operations and our Industry.

What to expect in this role:
Webinar participants will be able to see and hear your presentation live via the internet and a phone connection. This is an interactive format where students can ask questions and interact with you and with each other over the open webinar connection.
Webinars are typically scheduled Monday thru Friday during normal business hours, with some after hours scheduling. They can be as short as 15 minutes hour or as long as 2 hours.

Key Duties & Responsibilities:
Effectively teach 10+ virtual instructor led training (VILT) courses to ELEAD remote end users attending via WebEx
Teach courses on a rotational pre-scheduled basis.
Respond to student questions and learning needs in a timely manner.
Prepare for the course, present and facilitate virtual course offerings, administer polls/learning checkpoints, and monitor learner participation.
Prepares for class by ensuring that the virtual delivery location is set up, all equipment is properly functioning and phone/internet is working.
Deliver training and host meetings using a web-conferencing system (i.e. WebEx).
Reliable, dependable, and punctual attendance
May be required to cross train and perform other duties

Skills, knowledge and experience you'll need:
Bachelor’s degree in Business, Instructional Design, Education, or equivalent experience.
Expert knowledge on all ELEAD Products and Services
Strong organizational skills and ability to manage calendars and deadlines; ability to prioritize assignments
Experience training adult learners in a virtual training environment
1 to 3 years’ of instructional design and content development experience.
EXCEPTIONAL communication skills.
Strong interpersonal skills needed to effectively respond to common inquiries from employees, or clients
Excellent eye for detail; appreciate tediousness and efficiency.
Must be a dynamic public speaker with the ability to clearly and effectively communicate with webinar participants in English
Adaptability and willingness to adjust to constantly changing circumstances and parameters.
Proficient with Word, PowerPoint, SharePoint, Outlook, Adobe PDF, Excel.
Ability to learn new software quickly
Passion for mentoring, educating and informing

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including RRSP matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

CDK Global knows you have passions outside of work. You have family, friends, sporting events, and lots of things going on. That’s why we offer a comprehensive benefits package to not only take care of you but your family as well. All of our benefits are effective the first day of employment including 401K matching, paid time off to re-energize, donate your time to volunteer in your community, and tuition reimbursement to name a few.

At CDK, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.