OUR ETHOS AT Thai Bird
We are proud of the time and effort we have invested to create a team of like-minded individuals who are passionate about hospitality and pride themselves on their commitment to their role.
Our training program sets clear expectations for each member of the Thai Bird family and allows them to further their knowledge not only of Thai cuisine and wine but of hospitality as well. We are continuously working to cultivate a team and work environment that allows each staff member to feel supported and part of a community.
If you are interested in joining our family, please send us a DM (we check regularly). We are always looking for team-oriented individuals who share our passion for genuine hospitality.
About the job
Job Status: Full-Time
Thai Bird is looking for a motivated General Manager to play an integral part in laying the foundation for our growing business. In this position, you'll build and lead a team of service-minded Team Members in executing processes and creating amazing customer experiences.
Exercising your business savvy, you'll steer your team toward success and meeting Thai Bird's financial targets. Along the way, you'll have opportunities to share knowledge and collaborate with your team through our weekly Team Meeting and one on one meetings with Owner and James Beard nominated Chef. Previous food industry management experience, paired with strong leadership skills, will set you up for success in this role. Sound like the job for you?
What You'll Do
- Represent and communicate Thai Bird’s values and philosophy to customers and team members
- Execute and improve all operational activities to meet your restaurant financial targets and customer experience goals
- Live and breathe Thai Bird's core values in your quest to exemplify what great service looks like
- Consistently follow restaurant processes to maintain brand consistency
- Manage daily scheduling and payroll for the entire store team
- Coordinate catering events
- Implement existing procedures and “prep” new ones to protect the restaurant inventory and assets
- Follow and enforce protocols to ensure risk management and safety
- Build and foster an engaged, effective team through recruitment and on-boarding, as well as ongoing training and development
- Create an inclusive workplace culture by treating all teammates and customers with respect
Who You Are
- Backed by 2+ years in a management role at a complex customer-focused, operationally excellent restaurant
- Able to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
- A clear, honest, and empathetic communicator who's able to make tough decisions
- An organized, entrepreneurial go-getter-you're unafraid of taking calculated risks to deliver results
- An upbeat collaborator with strong interpersonal skills
- A resourceful problem-solver and out-of-the-box thinker when faced with challenges
- Curious and willing to question how things are done and how they could be done better
- Able to inspire your team by promoting our vision and purpose in a compelling way
- Highly interested in strategic business growth, food and hospitality!
- Ready to bring fun into your workplace but willing to put in the time when required
- Passionate about providing nothing-but-wonderful service
Job Type: Full-time
Pay: $42,500.00 - $75,000.00 per year
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Evening shift
- Night shift
Ability to Relocate:
- San Antonio, TX 78215: Relocate before starting work (Required)
Work Location: In person
