Front Desk Agent/Membership Consultant

Aspire Fitness - Peoria, AZ2.2

Full-timeEstimated: $16,000 - $21,000 a year
EducationSkills

The Membership Consultant will be responsible for creating a positive member experience by providing a superior level of customer service to all Aspire Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Maintain clean and organized front desk area
  • Hourly Club Pride – picking up/taking trash out, filling spray bottles, paper towels, wiping down equipment, light cleaning around club, etc.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
  • Community Outreach and B2B with Management Team for outside sales for roughly 4 hours a day

Job Types: Full-time, Part-time

Experience:

  • Front Desk: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

Location:

  • Peoria, AZ (Preferred)

Language:

  • English (Preferred)

Work authorization:

  • United States (Preferred)