The Elementary School Office Assistant is frequently the first contact person a visitor sees upon entrance to the school, or the initial individual answering a telephone call. This position is responsible for greeting guests cordially, making them feel welcome in the school and ensuring that their needs are met, either by themselves or by referring them to someone more qualified to respond to their concerns and/or questions.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet students, staff, parents, community members, and other visitors upon their entrance to the building. Also answer incoming telephone calls, provide accurate information, direct calls to others, and take messages.
Sort incoming and outgoing district and US mail. Ensure distribution of mail into appropriate staff mailboxes.
Assist the Office Manager with clerical tasks such as filing, opening and checking incoming packages, and typing envelopes and labels.
Assist with health room as back up to School Nurse and School Nurse Assistant. This would involve, but not be limited to, caring for sick or injured students; ensuring that parent or guardian is called to pick up student when applicable.
Assist other office personnel with requesting and sending student records, registration, and withdrawal of students.
Maintain visitor sign-in records.
May periodically supervise students who, for a variety of reasons, are visiting the office area.
Assist other office personnel to generate the newsletter and assist with distributing materials.
Maintain volunteer records.
Maintain reader board.
The preceding list of responsibilities is not exhaustive and may be supplemented as necessary.
Education and Experience
High school diploma or equivalent
One (1) year of experience working with the public
Work scheduled hours on a consistent basis
CONDITION OF EMPLOYMENT:
Criminal background clearance
School board policies and procedures
Microsoft Word, Excel, and Publisher
Organize and perform job responsibilities efficiently and independently without close supervision and able to pay strict attention to detail
Speak, read and follow written or verbal communications
Practice effective safety and security within individual work routines
Develop and maintain positive customer relations with staff, students, parents, and service providers
Work collaboratively with District staff and promote teamwork with co-workers
Practice ethical and professional standards of conduct including the requirements of confidentiality
Relate effectively with parents, staff, students and the public in a multicultural and multiracial community
Gain proficiency with Microsoft Word, Excel and Publisher
Demonstrate proficiency with an e-mail system and willing and able to reach a high level of proficiency with the District’s current e-mail system
Remain flexible; able to cope with frequent interruptions as part of a daily routine and multi-task
Exhibit proper phone etiquette
Abide by Federal Way Public Schools’ Policies and Procedures
Perform job responsibilities with or without reasonable accommodations
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES RELATED TO CULTURAL COMPETENCE AND EQUITY:
Knowledge/awareness of own cultural identity and how this influences behavior, and desire to learn about the cultural identity of others.
Ability to establish and nurture an environment that promotes cultural competence and equitable treatment of staff, students, and patrons of the District.
Ability to understand and hold self and others accountable for promoting the Federal Way Public Schools’ commitment to “Each Scholar: A Voice. A Dream. A Bright Future.”
Ability to recognize that each person is a unique individual even as we celebrate their group cultural heritage.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will regularly stand and walk, bend neck and back, use hands for repetitive grasping and pushing/pulling. The employee may occasionally be required to squat, kneel, and use hands for fine manipulation. The employee will constantly be required to sit for extended periods of time and use a computer screen and keyboard, and occasionally be required to climb stairs/ladder, lift and reach overhead, crawl, and lift/carry. The employee must constantly lift/carry up to 5 pounds and must frequently lift /carry up to 10 pounds. The employee will occasionally lift/carry a maximum of 20 lbs. The employee is occasionally required to push/pull a maximum weight of 100 pounds.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually moderate. The position constantly deals with frequent interruptions, demanding deadlines, and occasionally deals with angry and distraught employees, students and community members.
This position typically works Monday through Friday, 180 days per year, school days.
This position reports to, and is evaluated by the building Principal, or designee. This position may receive some direction and setting of priorities from the Office Manager.
Federal Way Education Association – Education Support Professionals (FWEA-ESP)
LEVEL OF COMPENSATION
Level 2 on the FWEA-ESP salary schedule.
The preceding list is not exhaustive and may be supplemented as necessary. The statements contained herein reflect general details as necessary to describe the principal functions of this job, the scope of responsibility and the level of knowledge and skills typically required, but should not be considered an all-inclusive listing of work requirements, skills or duties so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.
All employment open positions are made available on a nondiscriminatory basis without regard to race, color, creed, religion, sexual orientation, national origin, gender, age, disability or veteran status.
Job descriptions are written as a representative list of the ADA essential duties performed by the entire classification. They cannot include, and are not intended to include, every possible activity and task performed by every specific employee.
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