Head of Digital Solutions Delivery-836843
At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 12,000 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.
We are a nimble team of highly experienced and skilled team researching and developing the future of the asset management industry.
We are looking for a Head of Digital Solutions Delivery to join us in building an innovative platform that will dramatically expand the concept of investing and asset management as it relates to the entire Digital Advice domain.
Prior experience or domain knowledge of the financial industry and knowledge of digital advice and financial planning is highly preferred, however a keen willingness to learn and explore new business and technical concepts is an absolute must.
This position can be located in one of our offices located in New York City, Rancho Cordova-CA, San Ramon-CA, Salt Lake City, Ft. Lauderdale, or work remotely in select states, which may include CA, CT, FL, KY, MA, MI, MN, NJ, NY, OH, RI, SD, TX, UT, WI, WY, NE.
If you consider yourself an experienced Leader, Subject Matter Expert or Program Manager who has practical experience with a meaningful and interesting cross-section of the following technologies, practices, concepts, and domains, we want to talk to you:
What are the key Responsibilities & Duties?
Familiarity with multiple asset management domains, with particularly strong knowledge in at least one: Fund Distribution, Portfolio Management, Risk Management, Digital Advice, Account Management, and Trading.
Establishing and maintaining a software product roadmap ensuring continuous delivery of new and improved capabilities.
A strong ability to collaborate with Product Owner/Managers to develop product release and implementation roadmap for clients and prospects.
Create necessary documentation and presentations to establish common understanding related to delivery and implementation of product/solutions with clients and enterprise-wide teams.
Manage critical vendor relationship and engagement related to product/solution development and delivery.
Ability and comfort working with algorithms, api and data of widely varying degrees of complexity and scale.
Ability to analyze and develop client insights based on behavioral data.
Work with vendors and enterprise-wide teams to facilitate the development and creation of “proof of concept” for research and product ideas.
Work with the solution development teams to gain full understanding of the product/solution capabilities, technical architecture, and release processes.
Inform and influence product/solution roadmap for all support, SLA and other KPI related functionality/features.
Work with other enterprise-wide teams to ensure smooth delivery and support of product and clients.
What qualifications, skills and experience would help someone to be successful?
10+ years of program management experience
Experience working in a product development company interfacing with clients on solution delivery and client onboarding.
Significant experience/knowledge in Digital transformation programs/projects preferably in investment advice.
Experienced and knowledgeable in digital advice and retail money management journeys and personas.
Knowledge of capital markets and mutual fund distribution is a big plus.
Experience working in a complex, dynamic team environment with minimal supervision.
Excellent oral and written English communication skills.
Excellent organization, planning, and time management skills.
What makes Franklin Templeton unique?
In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.
Highlights of our benefits include:
Three weeks paid time off the first year
Medical, dental and vision insurance
401(k) Retirement Plan with 75% company match on your pre-tax and/or Roth contributions, up to the IRS limits
Employee Stock Investment Program
Tuition Assistance Program
Purchase of company funds with no sales charge
Onsite fitness center and recreation center*
- Only applicable at certain locations
We believe that being a good corporate citizen is good business. To us, corporate citizenship means being accountable, serving our clients, being an employer of choice, managing our environmental impact, and supporting our communities. An emphasis on corporate citizenship is embedded in our culture and values, and is an important element of how we achieve success.
We are also committed to your learning and development with resources focused around Experience, Exposure, and Education, to help you achieve your professional development goals. Take some time to, meet some of our people, and see what it means to say, “I AM Franklin Templeton”.
Franklin Templeton is an Equal Opportunity Employer. We are committed to equal employment opportunity for all applicants and existing employees and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. We invite you to visit us at http://www.franklintempletoncareers.com/ to learn more about our company and our career opportunities.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for, or apply for, one of our positions please send an email to accommodations@FranklinTempleton.com. In your email, please include the accommodation you are requesting and the job title and job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only requests for accommodations will receive a response.
United States-New York-New York