Resident Manager/Leasing Agent

Granville Homes and Assemi Group - Fresno, CA (30+ days ago)4.8

Job Title: Resident Manager/Leasing Agent
Department: Property Management / Department Code: 305
Reports to: Property Asset Manager
Status: At-will, Full Time, Administrative - Exempt
To apply:

Compensation: Commensurate with experience. Exceptional benefits package, including health, dental, vision, retirement and daycare benefits.

Job Summary:
Granville Homes is seeking a Resident Manager/Leasing Agent to join its Property Management Team. The Resident Manager/Leasing Agent is required to oversee various rental properties while maintaining positive relationships with existing tenants. He/She will be required to live and work on-sit, work independently with little supervision while delivering customer service and pertinent information to potential tenants.

Essential Functions/Accountabilities:
Required to live and work on-site at property assigned
Self-starter who requires little supervision
Greeting, showing/touring apartments to prospective residents
Processing and supervising resident applications and credit screening
Has discretion regarding vendors (i.e., retaining vendors and terminating vendor relationships)
May be required to oversee more than one residential property
Prepares tenant related notices and works with outside legal counsel during eviction procedures
Negotiates new tenancies with residents
Processes leasing, move in’s and move out’s
Maintains prospect, traffic, delinquent and leasing data reports
Rent collection and deposit processing
Processes maintenance/repair work orders and invoices
Maintains tenant account ledgers
Supervises the maintenance of the entire property
Coordinates on/off site tenant or other community events
Resolves tenant or maintenance issues in a time and cost effective manner
Maintains a high customer satisfaction rating
Oversees all aspects of the day to day operations of the property

Customer/Client Focus
Problem Solving/Analysis
Communication Proficiency
Decision Making Technical Capacity
Property Management
Time Management

Minimum Requirements:
3 years prior property management and leasing experience, a passion for providing exceptional customer service and the availability to work a flexible schedule including nights and weekends, work independently with little supervision.

Supervisory Responsibility:
This position manages the property (s) assigned and responsible for all tenants and families residing there on. Responsible for coordination of move ins and move outs, evictions and working directly with counsel.

Work Environment:
This job mainly operates within a residential office environment. This role occassionaly uses a vehicle to transport between the residential property and corporate offices, vendors, etc.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is:
regularly required to talk or hear
frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
requires occasional standing
occasionally required to climb, balance, stoop and kneel.

Work Authorization:
Must be eligible to work in the United States

This job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities. Job incumbents may be asked to perform other duties as required.