Full Job Description
Customer Service Representative
Starting from $20 to $27 per hour
$2,000 Sign-on Bonus - Start by 11/1
980 W. Bethel Rd., Coppell, TX 75019
Uline. Where work ethic and hustle are rewarded. Customer Service is the heartbeat of our company.
Hours: Monday - Friday, 11:30 AM to 8 PM
Guide and process customer orders and inquiries in a fast-paced environment using world-class technology.
Communicate with customers via phone, email and chat.
Solve customer problems and find best possible solutions.
Help customers navigate Uline's website and place orders online.
Provide knowledgeable answers to questions about products, pricing and availability.
Respond to shipping inquiries and answer order status questions.
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
Bachelor's degree or high school diploma with 3+ years of relevant experience. Bachelor's degree strongly preferred.
Desire to provide the best possible experience for our customers.
Thrive in a fast-paced environment with coaching support.
Dedicated to excellent attendance.
Available for 4 weeks of training, Monday - Friday, 8:30 AM to 5 PM.
Complete insurance coverage includes medical, dental, vision and more.
401(k) with 5% employer match.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Best-in-class, clean, modern facilities.
First-class fitness center.
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 8,000 employees across 12 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.