At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Consulting team is looking for a graduate to join us as an Associate Consultant. In this role, you will play a key part as a passionate promoter of the adoption of Red Hat's solutions for our customers by using your technical expertise, software development skills, and soft skills. You will participate in the Red Hat Consulting Launch Program designed for early career consultants to become successful by focusing on your technical and non-technical skills. This position can be based in a number of cities, including New York, NY, Raleigh or Charlotte, NC, Atlanta, GA, Chicago, IL, Austin, TX, Los Angeles, CA, or Washington, D.C. and its metropolitan area. You will travel domestically to customer locations at a variable frequency up to weekly.
Primary job responsibilities
Serve as a respected Red Hat subject matter expert at the customer site, addressing customer technical, developmental, and strategic IT requirements
Impact customer software specifications, designs, testing, and deployment of open source solutions through direct delivery
Respond to customer challenges, project escalations, and process exceptions in a dynamic environment in a professional and flexible manner
With Red Hat’s project teams, balance technical implementation and delivery with customer expectations
The Red Hat Consulting Launch Program will guide you along your Red Hat journey in three phases:
Foundational skills (months 1-2):
Learn tools and technologies through enablements designed and taught by Consulting team experts
Enhance your skills by engaging in activities designed to take what you already know and apply it to the professional setting
Experience Red Hat technologies and solutions and gain direct keyboard experience through in-person training and earn certifications in key technologies
Field experience (months 3-6):
Apply skills learned in the first 2 months by using them on your first customer project
Tackle problems in an innovative way in a team-based environment comprised of Red Hat’s consultants and customers as a hands-on-keyboard contributor
Become a Red Hat expert and a trusted advisor for customers by delivering complex solutions applied to real-world problems
Expand a network of peers, mentors, and advisors that will accelerate your career through constant support and guidance
Continue learning and growing through Red Hat training and certifications, Consulting-specific enablements, and more
Building your brand (month 6-your career):
Grow your career through combining your personal talents and passions with the skills you’ve learned and establish your personalized career and development plans
Deliver on customer projects as a technical contributor through being an expert on Red Hat’s technologies and software development principles
Constantly learn and grow in both technical and non-technical skills to create a well-rounded base for future career paths
Continue expanding your network, internal and external, to Red Hat through communities, customers, meetups, and a whole host of other opportunities
Passion for solving real-world problems through understanding customer needs and constraints and solving problems by using technology
Knowledge of software development methodologies, frameworks, and development principles
Well-organized in a fast-paced, ever-changing environment
Comfortable with heavy collaboration to derive innovative solutions
Ability to interact directly with customers across roles and organizations and clearly communicate technical and non-technical concepts
Learn quickly, grow, and adapt to new skills
Travel up to every week to customer locations throughout the United States and Canada
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.