Front Office Staff

Chesapeake Treatment Centers - Baltimore, MD

Part-time
About Us:
Mountain Manor Treatment Center (Baltimore, MD) is seeking to fill the role of a front office and patient care coordinator. This will be a part-time, evening-based position, and would be a fantastic opportunity for any college or graduate students looking for supplemental income. This role will offer flexible work hours in the late afternoon and early evening. In addition, this would be a wonderful learning opportunity for any student or individual looking to enter a healthcare related field.

Responsibilities:
This individual will be responsible for facilitating new client contact over the phone or in person, obtaining pre-admission information from client, checking insurance eligibility online or over the phone, scheduling intake assessment appointments, entering clients into the Electronic Health Record (EHR) and managing their profiles as needed (program and group enrollment/disenrollment, updating of authorizations and/or benefits assignments, admissions/discharges, updating demographic or contact information). Other responsibilities will include obtaining initial insurance authorizations; as well as management and tracking authorization expirations, so that clinical staff may attain reauthorizations in a timely manner. This individual will also work closely with the program supervisor to maintain an up-to-date record of the active clients, and to assist in the organization and operation of weekly clinical treatment team meetings.

Requirements:
  • High school diploma/GED
Bonus Points:
  • Prior healthcare administration experience preferred, but not required.