The City of Madison is searching for a strategic leader to direct the programs, services and staff of the City of Madison Metro Transit. Metro Transit carries 57,000 passengers a day on 62 routes and 218 buses. Although part of the City of Madison, Metro contracts with six adjacent communities to provide a regional transit service and anticipates continued growth. Metro Transit is embarking on an ambitious 5 year plan called MetroForward (Download PDF reader). The plan calls for implementing a Bus Rapid Transit Line, improving service to underserved community members, upgrading our existing bus facility, purchasing and upgrading a satellite bus facility. Metro is also transitioning to electric buses with a first delivery of three e-buses in 2020, and full conversion beginning in 2023.
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Click here (Download PDF reader)for more details about the position.
This is responsible managerial and executive leadership in developing, planning, organizing, and executing the diverse programs and operations of the Madison Metro Transit System. We are looking for an innovative change agent that is up to the challenge of designing and implementing a Bus Rapid Transit System for the Madison Metropolitan Area. Work is performed with a high degree of judgment and discretion, under the policy direction of the Mayor and the Department of Transportation Director.
Employment will be subject to a five-year employment contract negotiated by the Mayor and approved by the Common Council. A term of the contract requires residency in the City of Madison.
This position is being re-announced due to a limited pool of candidates. Previously submitted applications will remain under consideration. Prior applicants need not reapply.
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YOU MUST ATTACH YOUR ANSWERS IN THE ATTACHMENTS SECTION OF YOUR APPLICATION.
(To view the questions, click on the supplemental question tab OR view the bottom section of the job bulletin)
**APPLICATIONS RECEIVED WITHOUT ATTACHED ESSAY RESPONSES WILL IMMEDIATELY BE ELIMINATED FROM CONSIDERATION.
Examples of Duties and Responsibilities
Lead, manage, and develop a comprehensive staff team responsible for:
Operating fixed route service for the Madison Metropolitan Region, this includes; routing and stations, bus operation, transit maintenance, dispatch, and contracting for the paratransit service.
Enhancing Metro's sustainability efforts, including the transition to a fully electric bus fleet.
Engaging in and support public relations activities, including customer relations, media relations, including expansion of sales initiatives such as employer and ridership recruitment.
Developing and implementing area-wide transit plans that interface with land use and transportation planning elements.
Assisting in the development of the Metropolitan Planning Organization's Transit Development Plan including plans for Bus Rapid Transit.
Applying for and administering Federal and State grants in compliance with regulations.
Managing the administration of systems that use key performance indicators to track transit performance, operations, and budget.
Developing, maintaining and supporting systems that promote continuous improvement and service delivery.
In partnership with Human Resources, directing all aspects of labor relations, including collective bargaining negotiations, agreements, and implementation.
Developing, implementing, and evaluating Metro Transit policies and procedures to promote excellence and compliance with applicable local, state and federal regulations.
Overseeing organizational functionality and implement changes as appropriate.
In collaboration with the Department of Transportation, coordinating Metro Transit activities with other City, County, State and Federal agencies. Working closely with other Transportation Department managers and City officials in developing and administering the City's integrated transportation program.
Representing the division before boards, commissions, etc. by providing policy level consultation and recommendation. Participating in intra/inter-agency committee efforts. Attending various professional and civic meeting and present/discuss various transit programs.
Serving as the executive secretary of the Transportation Commission for a two-year appointment. Frame policy level issues for the commission's consideration and provide related staff support.
Evaluating bus route prioritization to ensure efficient, high quality and equitable service.
Performing related work as required.
Four (4) years of senior management experience in transportation related system which includes a variety of the following responsibilities: long range planning, directing operations, labor management, and fiscal services.
Bachelor's degree from an accredited college or university in transportation, urban planning, business administration, public administration or related field.
If an applicant does not possess the specific requirements outlined above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:
Four (4) years experience in applying the following:
Principles, practices and procedures associated with transportation related system management, including strategies and long-range planning, finance, collective bargaining and related disciplines.
Principles, techniques and practices of management, various elements of transportation related systems and their inter-relationships, trends in regional transportation issues.
Full range of supervisory principles and practices, labor relations and staff management.
Principles and practices of public/business administration consistent with the management of a city department, including the dynamics of policy development, sustainability, budgeting, resource planning, etc.
Two (2) years experience in applying the following:
Computers and related computer software applications used in management, scheduling, and planning.
Design, implementation, and/or operations of Bus Rapid Transit, route restructuring or another transportation initiative.
Sustainability principles and practices as it relates to operating a large fleet.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore successful candidates will have demonstrated ability to effectively work with multicultural communities.
For a complete list of the Knowledge, Skills, and Abilities, please see the class specification.
Meet transportation requirements for this position.
The incumbent will be expected to attend meetings and events outside the normal work schedule, including evenings and weekends.
Work is mainly sedentary in nature. The incumbent will be expected to work at a desk frequently using a computer and monitor and review numerous documents in policy manuals and other formats. The incumbent should be able to access all areas of the Metro Transit facility. Work involves travel to various City facilities in order to attend various meetings, both during and after regular hours.
- The payroll title for this position is Transit General Manager