Living and Community Skills Supervisor

Easter Seals - Waukesha, WI (30+ days ago)3.8

The Living and Community Skills Supervisor is responsible for ensuring the daily administration and quality of programming for the program assigned, which involves planning, developing and coordinating the activities, assessment, quality and daily needs of program. Provides daily living, social and vocational training in a manner which allows each training participant to be treated with respect and dignity and allows for individual success.

ESSENTIAL DUTIES (FUNCTIONS) include the following:

Supervises assigned department personnel. This includes the following responsibilities, but not limited to hiring, evaluating, training, scheduling, ensuring accuracy, timeliness, and the completion of all work performed by direct reports.
Educates and trains direct reports on all department and agency policies and procedures.
Educates and trains staff in job responsibility, systematic instructions, community connecting, fostering independence and other topics relevant to their position.
Provide field mentoring weekly with staff to resolve problems; manage projects, and review processes and procedures.
Facilities department meetings with all assigned staff.
Participates agency meetings as well as professional development, training, agency events, including fundraisers, as required.

Community and Program Scheduling

Complete initial and on-going community mapping where participants are currently living to learn the community activity and resources available.
Coordinate site based and community activities and schedule.
Coordinate volunteer opportunities for participants in the community.
Develops community connections that generate opportunities for participants to visit job sites and access community resources.
Ensure all participant working and/or participating in the community are supported and safe in their environment.
Builds effective relationships outside Easterseals to provide opportunities for community and career exploration.

Quality Assurance

Monitor quality of community sites that are utilized to meet participant’s personal and/or vocational goals.
Ensuring that the activities develop are reflective of participant’s personal and/or vocational goals.
Work with staff to assist with layering skill to meet and exceed participant’s goals.
Creating and monitoring tools used to collect data on goal obtainment and process to increase independence.
Monitors Job Club for new referrals or current participants interested in exploring employment
Monitor and make recommendations for program modification to Employment Services Manager.

Coordinates multiple outreach projects simultaneously, which includes effectively communicating and responding to a variety of contacts.
Maintains clear and open communication with all those involved to ensure parties are updated and informed.
Completes and maintain all related documentation in accordance with agency standards including; program evaluation data, monthly progress reports, as well as any additional required documentation.

Serves as back-up to various program staff, by providing coverage of all work teams, personal cares in the absence of the regular staff member, and a summary of events upon their return.
Performs other duties (or functions) as assigned.

To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bachelor’s Degree in Vocational Rehabilitation, Human Services, Social Work or related field is required.
A minimum of one (1) year of supervisory experience required.
A minimum of two (2) years’ experience working with individuals with disabilities required; vocational rehabilitation and or community outreach experience desired.
Must be available to work flexible hours, including evenings and weekends.
Successful physical examination/TB test required.
Must have a valid driver’s license and reliable transportation.
Must have proof of insurance AND meet the requirements of the Employee Driving Policy.
A Criminal Background Check must meet the requirements of the State of WI licensure for day programming.

Specialized Skills/Abilities/Knowledge:
Basic understanding of outreach and/or organizing.
Knowledgeable of the Milwaukee/Waukesha area and resources available.
Ability to make effective presentations that both educate and persuade individuals to participate in Easterseals programs.
Demonstrated customer service excellence.
Ability to model and develop appropriate work behaviors in others.
Understanding of general employer expectations.
Proven relationship building skills and ability to both lead and participate in work.
Working knowledge of MS Office Suite applications.
Awareness of disability issues.
Ability to interact with people from culturally diverse backgrounds and display strong customer relation skills.
Ability to communicate effectively, verbally and in writing.
Ability to problem-solve issues.
Self-motivated and able to work independently.
Must be organized and able to handle multiple tasks.
Must be honest, dependable and able to meet deadlines.
Must exercise sound judgment in making decisions and act accordingly.

Includes, but is not limited to:
Copy Machine
Fax Machine
Operate a motor vehicle safely

May be required to lift, carry, reach, push or pull up to 50 pounds.
Frequently requires sitting, standing, walking, bending, squatting, kneeling and reaching. Standing is for extended periods of time.
Required to drive, and transport clients.
Exposed to loud/nosy environments.