Product Data Analyst

CallFire Inc. - Pasadena, CA

Full-time
About us:
A Santa Monica-based tech company, EZ Texting's voice and text marketing platform is revolutionizing how businesses communicate. We are passionate dreamers who believe that technology can make a meaningful difference to any organization's success. Located in the heart of Santa Monica, we've created a unique work-space that the Los Angeles Business Journal has named one of the Top 100 places to work in LA - for the last four years running. Come find out why.

EZ Texting is looking for a talented and passionate Product Data Analyst to join our Business Intelligence Team.

The Analyst will be responsible for providing multiple types of analyses in support of product development activity. The Analyst will focus on user behavior and partner with the Product Team, UI Designers and Data Scientists/Engineers to analyze our users (behavioral, quantitative, qualitative, demographics, use case, etc.) to measure results, identify problems, surface opportunities, provide insights, inform decisions and support recommendations. The ideal candidate will thrive in a fast-paced, highly versatile work environment that values team-based product development to solve business problems and scale for growth.

Required Skills:
Analyze data to drive product decisions (creation, measurement and analysis of product KPIs)
Create KPIs & dashboards to measure performance and efficacy of existing product features and effectiveness of changes
Analyze A/B tests and test user hypothesis (including statistical significance)
Attention to detail with ability to manage multiple tasks/priorities while working in a fast-paced environment with limited supervision
Highly proficient with SQL, advanced Excel and analytical skills required
Quantitative analysis and critical thinking skills
Excellent verbal, written communication and presentation skills (with a focus on quality)
Experience with A/B testing tools is a plus (Google Analytics, VWO, Fullstory, Pendo)

Qualifications:
BS/MS in Computer Science, Statistics, Engineering or related field from an accredited college or university, or the equivalent combination of education and experience
Minimum of 3 years of relevant Data Analysis or Product experience
Knowledge of Google Analytics and A/B testing frameworks
Experience with Pendo & Domo is a plus
Experience working in an Agile environment

Benefits:
Fully paid medical (medical, dental, vision) benefits, 50% for families
401 (k) plan
Unlimited sick leave
Stock options
Paid vacation
Dog friendly office
General awesomeness