Primary Location: Pittsburgh, PA
Schedule: Full Time (including Saturdays)
Department: Customer Service & Sales
Nature Stone®, the leader in the stone and epoxy flooring industry has immediate openings for outstanding, professional, in-house appointment setters. Qualified individuals must be enthusiastic, be able to work in a fast-paced environment and be skilled in quickly building rapport with customers over the phone. This is a Full-Time in-office position in which some Saturdays are necessary. Dependable attendance is a must.
The pay range we’re offering is $17 to $19 per hour with potential for commission since this is, in part, an internal sales position. The benefits include access to medical, dental and vision insurance.
Responsibilities and Duties:
Following up with online leads.
Handling inbound calls to schedule in home consultations for our sales team.
Calling customers to confirm appointments.
Entering data into our customer data base.
Processing lead information from the in-field sales representatives.
Qualifications and Skills:
A positive can-do attitude with a smile.
1-2 years plus experience in calling environments.
Computer skills & proficiency with Microsoft Office, Outlook and CRM programs.
Experience in business to consumer sales.
Experience working with a team to support targeted messaging programs.
Experience with home improvement products, sales and/or direct response sales are greatly preferred, but not a requirement.