Receptionist Assistant

San Jose State University - San Jose, CA4.3

Classification: Administrative Support Assistant II
Anticipated Salary Range: $3,246/month - $3,363/month
Salary Range: $2,600/month - $4,458/month
FLSA status: Non - Exempt

San José State University offers employees a comprehensive benefits package. For more information on programs available, please visit

Working Hours
Monday through Friday from 7:30 am to 4:30 pm

About the Position
The Receptionist Assistant performs a full range of moderately complex to complex office and administrative support functions for the office of Counseling and Psychological Services (CAPS). The position performs the duties of receptionist for the Counseling & Psychological Services department under limited supervision. Working independently, under general supervision, the receptionist is primarily responsible for assisting in a variety of interrelated workflow processes to ensure the administrative, clerical, and customer services functions of the CAPS Center are met. This position has responsibility for administrative and clerical tasks and processes, calendar management and operational unit activities including events. Working under general supervision, this position provides calendar scheduling for the office of Counseling and Psychological Services (CAPS). The position is responsible for supporting a fast paced and highly confidential customer service oriented center.

Minimum Qualifications
  • Completion of a high school program or its equivalent
  • One year of experience in an office environment
Preferred Qualifications
  • Bachelor's Degree
  • Experience with health or mental health records system.
  • One year of administrative or receptionist experience
  • Experience scheduling
  • Experience working in a college setting
Knowledge, Skills & Abilities
  • Knowledge of software applications: word processing, and spreadsheet management
  • Ability to work in a fast paced environment
  • Excellent customer service and public relations skills
  • Strong oral and written communication skills
  • Ability to handle multiple work priorities in a busy environment with many interruptions
  • Ability to perform accurately in a detail-oriented environment
  • Ability to be organized and appropriately follow directions
Posting Date
November 28, 2018

Application Screening
Application Screening begins December 13, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material
Letter of interest
Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Additional Information
Satisfactory completion of a background check (including a driminal records check) is required for employment. SJSU will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement
SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information
One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250