Residential Luxury Concierge - Millennium Tower

Action Property Management - San Francisco, CA4.0

Full-time$20 an hour
SkillsBenefits

Action Property Management, the leader in HOA Community Management, is seeking a full time Luxury Concierge Associate join our team at our luxury high-rise community, Millennium Tower, located in San Francisco.

Schedule: Thurs-Tues. Shift hours vary and include weekends and evenings.

Pay Rate: $20.00 - $22.00 per hour + paid medical benefits and 401(k) 100% match

JOB SUMMARY:

Under the direction of the assigned supervisor, the Concierge Associate is the first point of contact for people entering the lobby or calling the association. As such, the Concierge Associate must at all times display a professional appearance and speak in a polite manner and clear tone, including answering telephones or addressing people who have approached the Front Desk. The Concierge Associate is expected to possess a working knowledge of the Association's rules, policies and procedures, as well as familiarity with the Association's amenities and surroundings in order to assist residents and their guests.

Essential Duties and Responsibilities:

  • Represent Action Property Management and the association by greeting residents, guests, and other visitors at the Front Desk in a welcoming and professional manner.
  • Actively comply with Action's "100%-er" hospitality and customer service philosophy
  • Answer telephones or address people who enter the lobby or approach the Front Desk
  • Monitor activity in the Lobby
  • Maintain the appearance of the Front Desk area, Lobby, and main elevators
  • Assist residents with room reservation requests for the Association's common area rooms; coordinate with maintenance and janitorial staff for the scheduling of meeting room setup and breakdown before and after resident use; inspect rooms for damage or misuse before and after each use.

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace.

Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

Job Type: Full-time

Salary: $20.00 /hour

Experience:

  • Customer Service: 1 year (Preferred)