Hilton - Shared Services - Memphis
755 Crossover Lane
The Hilton portfolio of hotels is comprised of 14 industry leading and world-class brands. A dedicated team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, lead our Brands organization with the steadfast goal of strengthening and growing the Hilton portfolio. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, Conrad, Canopy, DoubleTree, Curio Collection, Tapestry Collection, Hilton Garden Inn, Hampton, Tru, Embassy Suites, Homewood Suites, Home2 Suites, and Hilton Grand Vacations.
What will I be doing?
As Coordinator, Owner Relations Events, you will coordinate and assist with enterprise-wide owner events and projects along with day to day administrative tasks for the Owner Relations department. You will perform a broad range of event-related and administrative duties.
More specifically, you will:
Coordinate details and communications for various owner events. Events may vary, but could include Formula One races, LiveNation concerts, regional owner meetings, Owner Advisory Council meetings, large owner conferences and Owner VIP events. Tasks may include list management, data verification, communications, gifting, coordinating logistics with internal teams and venues and on-site activation/management.
Maintain all communications, Lookbooks and internal updates for Hilton’s Owner Councils.
Coordinate with agency partners as needed, including crafting digital and printed collateral, developing presentations, and running event logistics.
Vet dates and availability of senior leaders, coordinate dates with the Hilton Corporate events team and maintain a master Hilton Owner event calendar.
Support all tracking and processing of departmental financial activities, including the coding, processing and tracking of invoices, scheduling and running monthly departmental financial connects and managing partners/vendors to ensure timely submission and payment of all invoices.
Track department inventory and order collateral for meetings as needed. Audit inventory and assets to ensure ongoing relevance and usefulness.
Provide team support including mail, ordering supplies, shipping items and meeting support (reserving rooms, room set, catering, room blocks, gifting, etc).
What are we looking for?
The success in this role will demonstrate itself through the following attributes and skills:
Self-starter who is passionate about hospitality and delivering exceptional experiences and who takes initiative in implementing goals
Highly organized, with strong project management skills
Interpersonal communicators who will communicate effectively at all levels. This requires both verbal and written communication skills
Collaborates well with others to effectively solve problems while demonstrating excellent interpersonal skills that build trust and instill confidence
Effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
Problem solver who is dedicated, flexible and creative in finding solutions
Creative thinker who works seamlessly
Comfortable communicating with Owners and internal Senior Leaders
Display a positive attitude, love to get involved and help, and want to learn
To fulfill this role successfully, you must possess the following minimum qualifications and experience:
High School Diploma/GED
Three (3) years of professional work experience
One (1) year of event related experience and experience as an administrator or coordinator in a fast-paced environment
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
Ability to travel up to 20%
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
BA/BS Bachelor’s Degree
Three to five (3-5) years of professional work experience in the hospitality industry
Three (3) years of event related experience
Three to five (3-5) years of experience as an administrator or coordinator, preferably in the hospitality industry
Fluency in multiple languages
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Brand : Hilton Corporate
: Day Job
: Team Member
: Brand Management