Hall Advisor

Brigham Young University - Provo, UT4.5


Job Summary:
Represent BYU and Residence Life in a professional and courteous manner as a live-in employee performing their normal employee and living activities in their employer provided apartment. Facilitate a pleasant, safe, and clean atmosphere so residents can have positive academic, spiritual, and social development.

Work schedule consists of regular on-duty/off-duty/on-call hours. This position advises nighttime Residence Life staff. This position would oversee some nighttime activities as assigned. Also, this position has weekend and holiday work.

This is a full-time LIVE-IN position in an on-campus residence hall. The hall advisor apartment may accommodate the hall advisor and his/her family (family is defined as hall advisor, spouse, and dependent children). Due to the nature of the position and the size of the hall advisor's apartment, applicants with more than TWO (2) children will not be eligible for consideration. All children must be under the age of six.

Housing area assignments are determined by department needs.

Essential Functions:

Student and Community Development (30%)

Community Development: As students live away from home in a community setting, they must learn to respect others' needs and expectations, voice their own expectations and concerns about community life, and resolve differences and conflicts peacefully. Hall advisors have a major responsibility for facilitating community development as part of this learning process. Hall advisors participate in extensive community development training to prepare to help communities develop. They learn about the role of the community in student development, natural community progression, developing healthy communities, and facilitating dialogue between individuals. Hall advisors also learn about community standards, a program developed to help residents learn to live in a healthy community. Throughout the year, residents meet in apartment, floor, and hall groups with the resident assistants to establish standards for their living community. Residents also develop goals for their community and establish ways to approach concerns about community life. Resident assistants teach residents about living in a community and act as facilitators in the community standards process. Hall advisors play a vital role by preparing R.A.s to facilitate community development, and by continuing to teach and support R.A.s throughout the process.

Student Behavior: Hall advisors act as resources, coordinate services, meet with, and help mentor students with problems, concerns, and inappropriate behavior. Hall advisors have the responsibility to educate residents, schedule and attend interviews with students, work closely with area managers and directors to resolve student behavioral issues. Hall advisors also refer students to ecclesiastical leaders, Academic Advisement, the Counseling and Career Center, International Student Services, University Police, and the Honor Code Office.

  • Be available for consultation with individuals or groups of residents.
  • Use behavioral process when students are not in compliance with Housing Guidelines, University Policy, health or safety issues, and legal violations. The process includes:
    • Educating and mentor residents in private
    • Documenting violations for Due Process compliance
    • Reporting violations to area managers
    • Involvement in Due Process student hearings
    • Referral to appropriate agencies and departments
    • Follow up with consequences
  • Understand the process of Community Standards and Student Development. Mentor communities to try and reach healthy community through appropriate communication.
  • Teach correct principles of agency and Community Standards to residents through mentoring R.A. s, instruction in hall meetings and by example.
  • Learn and use the seven step model for mediation with students in conflict. Mentor RAs in this process. Attend and help mediate roommate, floor and building conflicts.
  • Interpret and disseminate Housing Guidelines to residents.
  • Supervise Resident Assistants (30%)

    Programming: Hall advisors work closely with resident assistants, hall and floor council members, and train them in their roles. They continue to meet with these groups on a regular basis to advise them on how to provide events that meet student needs. Such programs might include: Safety education, conflict resolution skills, relaxation techniques, test taking skills, missionary deferment, contract release information, meeting approved housing criteria, healthy relationships, declaring a major, campus resources, social events, etc.

  • Hire and train Resident Assistants in coordination with area management.
  • Coordinate schedule, calendaring, assignments and responsibilities for Resident Assistants.
  • Communicate regularly with Resident Assistants about specific resident concerns and problems.
  • Mentor Resident Assistants to learn the mission of Residence Life and BYU and connect them to their roles of Student Development, Community Development and Administrative assignments.
  • Advise Hall Councils (10%)

  • Advise Hall President and Hall Council members regarding hall activities.
  • Participate in hall, area activities and attend Hall Council meetings.
  • Manage Physical Needs of Residence Halls (15%)

  • Coordinate building custodial concerns with appropriate custodial staff.
  • Regularly inspect buildings for cleanliness and general repair.
  • Report needed repairs to appropriate personnel.
  • Follow-through on work orders to assure satisfactory completion.
  • Conduct regular cleanliness inspections of individual resident rooms and apartments.
  • Train residents on how to clean and what cleaning supplies work well.
  • Facilitate building safety and security, including locking doors.
  • Conduct monthly inspections of smoke alarms and fire extinguishers.
  • Be familiar with location of fire extinguishers, and be trained in their use for small fires.
  • Respond to emergency situations.
  • Act as Emergency Building Coordinator during emergencies, including evacuation of buildings and accounting for each resident.
  • Train residents in emergency procedures, including conducting an evacuation drill once each semester.
  • Administrative Assignments (15%)

  • Maintain accurate records of day-to-day involvement in the hall and with residents.
  • Submit detailed reports to management in a timely manner.
  • Keep management informed of all potential and continuing problems.
  • Make suggestions and referrals to management regarding policies and procedures.
  • Attend required staff meetings, team meetings and participate in scheduled training programs.
  • Attend and be involved in Resident Assistant training.
  • Support and teach training sessions and seminars (as needed).
  • Promote re-occupancy.
  • Provide housing services to summer guests.
  • Assist in assigned projects consistent with job description.
  • Assist in determining resident room assignments.
  • Assume Responsibility for University Citizenship

  • Promote a positive image of Brigham Young University.
  • Promote a positive image of (area) and Residence Life.
  • Adhere to university standards and policies
  • Support the University Honor Code.
  • Relate well with other University employees.
  • Decisions Made and Referred:


  • Interpret Residence Life policy.
  • Hiring and termination of part-time staff in collaboration with area management of Residence Life.
  • Student conflict resolution.
  • Student behavioral issues in collaboration with area management and Residence Life Directorship.
  • Use of area funds.
  • Student processes are reviewed and changed as needed (check in, check out, interim housing, etc).
  • Referred:

  • Serious student conflict or behavioral issues.
  • Renovations of facilities.
  • Creation and Clarification of policies and procedures
  • Education/Experience:

    Minimum education/experience required: Bachelor’s degree or equivalent experience

    Skills, abilities, knowledge, licenses, certifications (please indicate whether “required” or “preferred”):
    • This position requires an understanding of administrative and student behavioral skills.
    • This position requires supervisory, office, facility management, interviewing, computer, teaching, lesson plan development, writing, programming, crisis intervention, student development skills and experience, and mature judgment.
    • This position also requires the ability to work with a broad range of people, including adolescents.
    • Basic understanding of MS word, Excel, PowerPoint, Outlook XP, and some Internet use is needed.
    Employee Class: Staff (Full-Time)
    Work Location: Provo Campus

    Environment: General office or other equivalently good environment
    Physical Exam Required: N
    Physical Exam Details: n/a

    Desired Start Date: As soon as possible
    Job Close Date: 11/15/2018

    Pay Level: 48
    Approximate Starting Salary: Depends on experience and qualifications. Hall Advisors do qualify for a room & board adjustment.

    Documents Required at time of Application:
    Required: Letter of Recommendation 1, Letter of Recommendation 2, Resume

    Equal Opportunity Employer: m/f/vets/disability