Service Advisor

Genthe Honda - Southgate, MI (30+ days ago)


Genthe Honda is a family owned dealership - we have been around for 100 Years!! We are one of the area’s most successful and highest-paying auto dealers, and we need your personality and sales expertise to help us to provide our customers with the best possible automobile-buying experience.

Genthe Honda is seeking a Service Advisor to join our growing team. We are ready to invest in the right candidate!

BENEFITS:
  • Flexible paid vacation options
  • Health, Life and Disability plans are available to all full time employees after 90 days of service
  • Sign-on Bonus
RESPONSIBILITIES:
  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations.
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.
  • Participate in the development and documentation of Standard Operating Procedures as appropriate.
REQUIREMENTS:
  • High School Diploma or equivalent.
  • Automotive service advisor experience.
  • Strong customer service & communication skills
  • Ability to concentrate and accomplish tasks despite interruptions.
  • Ability to perform a variety of tasks simultaneously.