VTC Technician

Seneca Nation Group - Washington, DC4.5


The Seneca Nation Group (SNG) companies are the business arm of the Seneca Nation of Indians. SNG consists of a parent company, Seneca Holdings, LLC, and several subsidiary small businesses. SNG is dedicated to providing high-quality professional services to our government and private sector clients.

SNG is looking for a VTC Technician to join our newly-awarded contract supporting a customer at the Washington Navy Yard. A Secret security clearance is required to be eligible for consideration.


  • Setup, schedule, coordinate, and configure Video Teleconference (VTC) sessions including both point-to-point and multi-point sessions in accordance with SSP Enterprise VTC initiatives.
  • Monitor, troubleshoot, and break down sessions and connections.
  • Fully document VTC and multimedia procedures for inclusion in Help Desk Standard Operating Procedures (SOP).
  • Manage and support VTC and conference room monitor hardware and software and multimedia systems.
  • Coordinate with SPHQ and PMO sites to manage live video capture & support of designated events.
  • Manage and support conference rooms, scheduling, and configuration.
  • Administer SSP loaner “LCD Projectors” including check-out, maintenance, repair and support.
  • Update and maintain all VTC procedures, including mapping the latest changes in hardware and software configurations.
  • Manage and support Classified VTC utilizing KIV-7 encryption devices.
  • Troubleshoot ISDN gateways, unified communications gatekeepers (VCS Control & VCS Expressway), and optimizing Cisco MSE 8500 Series Multi-point Control Unit (MCU).
  • Support the development of DISA STIG documentation, implementing policies / mitigation statements to optimize enterprise security, and be in compliance with DoD data security requirements.
  • Draft conference room upgrades to include floor plans in Microsoft Visio, along with developing up-to-date audio visual diagrams of conference spaces.

IT Certification Requirements:

  • CompTia A+

Seneca Nation Group offers competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, commuter benefits, disability coverage, and other benefits that help provide financial protection for you and your family.

Seneca Nation Group provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable antidiscrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Type: Full-time

Salary: $65,000.00 /year


  • VTC: 1 year (Required)


  • Secret Security Clearance (Required)
  • CompTIA A+ (Required)