Entry Level Network Staff

iboss - Boston, MA (30+ days ago)3.0


Company Overview

iboss has created the first and only Secure Cloud Gateway specifically designed to solve the challenge of securing distributed organizations. Built for the cloud, iboss leverages an elastic, node-based architecture that provides advanced security for today’s decentralized organizations and scales to meet the ever-increasing bandwidth needs of tomorrow. The iboss Secure Cloud Gateway is backed by more than 100 patents and protects over 4,000 organizations worldwide, making iboss one of the fastest growing cybersecurity companies in the world.

The Entry Level Network Staff at iboss are responsible for monitoring and maintaining our global data center ecosystems.

Primary Responsibilities Include:
Managing and maintaining iboss monitoring systems
Provisioning new points of presence or nodes within existing or new points of presence
Responding to system and/or network faults to ensure internal and external SLAs are met
Following escalation procedures to engage key resources to respond to critical events
Proactively using forecasting and data trends to manage growth
Working with internal stake holders (dev/ops, support, sales) and 3rd party vendors to schedule maintenance, request and/or create RFOs and remediation strategies
Create and maintain documentation related to global points of presence and procedures

Required Qualifications:
1 Year of professional technical support or data center operations experience
Proficient/Fluent written and verbal communication in English
strong diagnostic/troubleshooting skillset
RHEL and Debian Linux CLI experience
Windows/Sysadmin experience
Ability to assess and prioritize incidents quickly while under pressure
Comprehensive understanding of the OSI model and internetworking

Desired Qualifications:
Bachelor’s Degree or working towards a Bachelor’s Degree
Experience with a variety of NMS technologies (Solarwinds, Cacti, Nagios, PRTG)
Experience writing BASH scripts
Some experience working with SNMP and extending SNMP
Capability to multitask
CCNA
Benefits

Health, Vision, Dental - open to domestic partners
401K with company match
Paid Time Off (PTO)
Company paid holidays
Optimistic, supportive, and FUN work environment
Fantastic quarterly company events
Free catered lunch every Friday
Free snacks
Free on-site gym membership

The duties and responsibilities described above are essential functions of the job.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

  • This position is not eligible for sponsorship of work visas