Job description
JOB SUMMARY
At Houston Methodist, the Human Resources (HR) Generalist position is responsible for performing HR responsibilities of a low to moderate complexity, providing support for assigned units/clients for routine core HR functional areas including but not limited to employee relations, policy review and application, and talent management; applies a working knowledge of leave/benefit administration and compensation processes. The HR Generalist role provides education and guidance on HR related inquiries from employees and management, elevating issues as appropriate and/or leveraging various additional support departments (i.e., payroll, benefits, immigration, etc.) to deliver high quality HR services.
Applicants with prior professional experience with employee relations will get priority.
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
Focuses on patient/customer safety
Delivers personalized service using HM Service Standards
Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
Intentionally rounds with patients/customers to ensure their needs are being met
Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 25%
1. Provides routine advisement to managers on employee relations issues of low to moderate complexity. Fields initial employee concerns and works towards resolution, consulting with other HR colleagues on conflict resolution of a more complex nature. (EF)
2. Contributes towards improving department score for turnover/retention/employee engagement, using peer-to-peer accountability. (EF)
3. Communicates and works collaboratively regularly with HR specialty groups (i.e., Payroll, Benefits, etc.) to ensure consistency of information. (EF)
4. Assists management with assessment of performance improvement needs and the development of associated action plans. (EF)
SERVICE - 20%
1. Implements people strategies in collaboration with human resources specialists, HR management, and operations leadership to support business objectives. (EF)
2. Participates in client activities to build knowledge of the operational objectives and the culture of assigned workgroups. Attends client department meetings to give HR updates and receive updates on operational changes. (EF)
3. Assists with workforce planning activities, such as working with client groups to identify staffing challenges. Supports recruitment initiatives as directed. (EF)
4. Assists with education sessions for employees and leadership, such as new employee orientation. May deliver presentations on basic topics to employees and/or managers. (EF)
QUALITY/SAFETY - 25%
1. Interprets human resources policy and procedures to employees and managers. Makes recommendations to colleagues, human resources specialists, and management on identified opportunities for policy, procedure, and process improvement. (EF)
2. Conducts investigations under general supervision for employee complaints, disputes, or concerns. Documents all related issues with guidance from HR management, and maintains appropriate records. (EF)
3. Conducts data collection activities; generates and provides basic analysis to reports; and assists client groups with improvements to respective HR metrics. (EF)
FINANCE - 15%
1. Educates management on compensation policy and recommendations to gain acceptance and understanding. Assists management in the decision making process of salary adjustments and salary discrepancies and assists in the job evaluation process. (EF)
2. Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed. (EF)
GROWTH/INNOVATION - 15%
1. Participates in change management initiatives as instructed or required for client group. (EF)
2. Seeks opportunities to identify self-developmental needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis. (EF)
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION REQUIREMENTS
Bachelor’s degree
EXPERIENCE REQUIREMENTS
Two years of human resources or related experience
CERTIFICATIONS, LICENSES AND REGISTRATIONS REQUIRED
Professional In Human Resources (PHR) from the Human Resource Certification Institute (HRCI) or Certified Professional (SHRM-CP) from the Society for Human Resource Management (SHRM) preferred.
Job Type: Full-time
Salary: $66,164.80 - $85,966.40 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
Education:
Experience:
- Employee relations: 2 years (Required)
Work Location: One location
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Houston, TX 77030: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Employee Relations: 2 years (Required)
Work Location: One location
