Position Title: Laundry Attendant
Company Name: CMH Heli-Skiing & Summer Adventures
Position Reports to: Lodge Manager
Terms of Employment: Full-time, seasonal contract
Location of Work: Various locations in BC (near Revelstoke, Golden, Radium, Nakusp, Valemount)
With 50+ years of experience Canadian Mountain Holidays LP (CMH) has evolved into the world’s largest Heli-Skiing and Heli-Hiking company, operating 11 lodges in the winter and 3 in the summer throughout British Columbia, Canada. The business’s central office is located in Banff, Alberta, Canada.
Our Mission is to guide you through life changing mountain experiences.
Our Vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners and our communities.
Safety as a cornerstone
Share our passion – every day
Always act with integrity
We work as a team
Aim for best
Balance our social, fiscal and environmental responsibilities
The Laundry Attendant is responsible for processing the day-to-day lodge laundry. This person is highly organized and strives to maintain the par-stock of the laundry supplies and understand the safe handling of cleaning supplies. The Laundry Attendant has a strong understanding of guest expectations, teamwork and excellent time management skills.
AREAS OF RESPONSIBILITY
Cohesive working relationship with the Hospitality Services team and on-going involvement with the area management team.
Products and Supplies:
Working knowledge of laundry chemicals and products
Working knowledge of laundry equipment
Monitoring and ordering of laundry products
Ability to organize daily laundry needs
Manage cleaning tasks when needed
Daily upkeep of the main laundry area
Radio Duty: is a scheduled task and required by all CMH Lodge staff
Participate in dinner service
Perform tasks in the kitchen related to dinner service and clean-up
Work together with other staff to develop an interactive environment for guests and staff
Reach out to guests to fulfill requests and exceed customer experience expectations
Understand and abide by OH&S and WHMIS standards and guidelines
Demonstrate safe workplace practices
EDUCATION & EXPERIENCE REQUIREMENTS
Minimum of a high school education
Food Safe Certification
Experience in, and a passion for, customer service excellence
Previous work experience in hospitality (room attendant/laundry/housekeeper), an asset
Previous delivery of hospitality to international guests, an asset
Detail-oriented with the ability to work towards big picture goals and priorities
Excellent communication skills – able to receive and act on feedback in an effective manner
This job may be in a remote area of the BC wilderness or in a town-based lodge. Employees are required to find their own way to and from the lodge or helicopter staging area. Please specify in your cover letter which type of location you are most interested in.
This position has a 10 hour work day as a split shift.
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis
Manual dexterity to operate a computer and other common office equipment on a constant basis
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
KNOWLEDGE AND INTERPERSONAL SKILLS REQUIRED
Is honest and demonstrates integrity
Follows established policies and procedures
Is able to manage confidential information
Reports to work exhibiting a professional appearance within defined guidelines
Is supportive of CMH vision, mission and values
Sets a positive attitude for others to follow
Is comfortable challenging established policies and procedures, but once decisions are made, is supportive of decisions
Is organized and capable of performing multiple tasks
Is trustworthy and self-directed in work tasks
Sees projects through to completion including follow-ups on any identified issues or long-term concerns
Is able to handle a fast-paced working environment
Is flexible with days and hours of work, based on business needs
Prioritizes, and re-prioritizes personal time versus work
OTHER DUTIES AS ASSIGNED
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change as may the details associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of CMH to be a positive influence on the transformation of our products and associated lines of business.
A competitive daily rate will be provided.
Benefits and Perks:
4% vacation pay
30% discount on CMH retail shop merchandise
Deals from suppliers, when available
Opportunities to ski, as available
All applications must go through the job board www.cmhski.com/jobs
Applications will be accepted until the position is filled
CMH is an Equal Opportunity Employer