Operations Manager- GROWING BUSINESS

The Sunny Plumber - Phoenix, AZ (30+ days ago)


Operations Manager

Have the best pay, benefits and opportunities in the industry with The Sunny Plumber!

You have heard us on the radio, we are growing and have lots of work. We are looking for an Operations Manager to join our dynamic team.

If you are interested in doing things the right way, not the easy way and having LOTS of opportunity for growth than The Sunny Plumber is the place for you.

The Sunny Plumber is the sister company of Goettl Air Conditioning, we have lots of jobs and stay busy all year.

Want to know more about The Sunny Plumber, watch this message from our CEO: https://www.youtube.com/watch?v=mOVd_kHDSLk&t=2s

Daily Operations Manager Responsibilities:
Coach technicians via the phone on every service call.
Speak with and work with customers to ensure their service needs are met.
Assist dispatch to ensure proper call assignment.
Ensure that invoices, monies, contracts, vendor invoices are collected daily, checked and distributed through the proper channels.
Ensure all employees operate in a professional manner keeping property, plant, equipment and themselves clean and presentable.
Lead and facilitate daily training meetings.
Review all prior day's service calls.
Fill out necessary components of daily reports.
Ride along and coach technicians with meeting clients' needs while following business processes as needed.
Review client concerns, keeping GM up to date on progress and ensure that they are brought to a successful conclusion.
Review all invoices and inventory used on each job from prior day.
Manage all subcontractors hired.
Train and manage a team to meet established KPIs (Key Performance Indicators)
Deploy all personnel, resources and discipline necessary to lead the team to achieve budgeted revenue and profits, goals and objectives.
Train your team daily to execute and plan to ensure daily goals of lead generation, lead conversion and client fulfillment are met.
Screen applicants
Understand budgeting and interpret financial statements.

Benefits Offered:
13 paid Vacation days each year.
6 paid holidays each year.
401k Retirement Plan with company matches.
Full family Health Insurance, that includes; Medical, Dental, Vision, and Prescription Drugs
Life Insurance and Disability Insurance.
Great advertising, so lots and lots and lots of calls to run.
The opportunity to work in Phoenix, Tucson, Las Vegas, or Southern California.
Management training program.
A fun state of the art, motivating work environment.
Company supplied smart phone.
A suite at the Arizona Cardinals games for you and family.
Employee discounts on all company provided services.
Free morning STARBUCKS
Having the PRIDE of doing things the right way, not the easy way.
Interested, contact us today!