Dining Room Server

John Q. Hammons Hotels & Resorts - Glendale, AZ3.3

About Us
  • Atrium Hospitality is a leading hotel and asset management company, overseeing a portfolio of 84 hotels in 30 states licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

    Position Description Job Purpose:

    To serve meals to patrons according to established rules of etiquette.

    Job Responsibilities:
    • Display good customer relation skills and take initiative to greet guests in a friendly manner.
    • Serves ice water and/or coffee upon greeting the table.
    • Presents menu to diner, suggesting dinner courses, appropriate wines, and answering questions regarding food preparation.
    • Writes order on check or memorizes it.
    • Relays order to kitchen or bar and serves courses from kitchen and service bars.
    • Garnishes and decorates dishes preparatory to serving.
    • Serves patrons from dish at table on occasion.
    • Observes diners to fulfill any additional request and to perceive when meal has been completed.
    • Totals bill and accepts payment or refers patron to cashier.
    • Replenishes supplies and prepares for the next meal.
    • Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.
    • Ensure uniform and appearance is clean and professional, maintain confidentiality of proprietary information and protect company assets.
    • Other duties as assigned.
    Job Skills:
    • Use arithmetic to total costs and make change.
    • Talk with different kinds of people to find out what services they want and to give them information.
    • Stand or walk for varying lengths of time, sometimes for long periods.
    • Move fingers and hands easily and quickly to handle things like dishes, money, and merchandise.
    • Lift and carry things like heavy trays.
    Job Qualifications:

    • High School Diploma or equivalent preferred
    • Hospitality experience preferred, prior F&B experience preferred

    Benefits and EEO Full-time associates are eligible for the following benefits:
    • Paid Time Off
    • Medical Insurance
    • Dental Insurance
    • Vision Insurance
    • Short-term and long-term disability
    • Company paid life with employee paid supplemental options
    • Matching 401-k with immediate vesting for eligible participating associates
    • Company Hotel Travel Discounts
    Working for Atrium Hospitality offers more than a great job; it offers the ability to make a difference in a meaningful way every day. Whether you are a recent graduate, new to the industry, or an experienced professional, Atrium provides extraordinary opportunities for growth and competitive compensation and benefits in an exciting, customer-centric workplace.

    Atrium Hospitality is an Equal Opportunity/Affirmative Action Employer
    Minorities/Females/Individuals with Disabilities/Protected Veterans
    here to view EEO is the Law