Collection Services Manager

Sno-Isle Libraries - Marysville, WA3.5

This position will remain open until sufficient qualified applicants are received. To ensure first consideration, please submit your online application by January 13, 2019.

Sno-Isle Libraries seeks a self-motivated professional who is an innovative thinker and a strong communicator for the position of Collection Services Manager. This position will provide leadership and support to the Collection Services staff to ensure that the quality and timeliness of collection services align with the Library’s strategic priorities.

Sno-Isle Libraries is a large, two-county library district in the beautiful north Puget Sound region of Washington State. District boundaries stretch from rugged timberlands to suburban centers, from rolling farmlands to the ocean vistas. Set in the fastest-growing corner of the state, Sno-Isle Libraries is home to a 1.2 million-item collection, serving more than 750,000 residents through 23 community libraries, a bookmobile, outreach services, and our website at

Job Summary

Direct the system-wide service for developing library collections by overseeing the selection, ordering, and cataloging of library materials and resources to assure that the collection meets the intellectual, recreational and learning needs of the geographically diverse communities served by the Library District. The position is accountable for assuring the fiscal soundness of the materials budget and the Collection Services unit. The position also serves as consultant to all district librarians and staff responsible for the maintenance, promotion, display, and organization of the Library District's collection. The position also provides expert advice and assistance to staff who manage collection-related enterprise systems.

Essential Functions

Provide leadership and direction in the management of the Library District's materials selection and collection development service. This includes: directing and performing district-wide community needs analysis and collection assessments; supervising selectors’ work to ensure that sound selection decisions are made; coordinating the development of collections for new or expanded library buildings; assisting and advising on the development of policies for selection of materials; guiding library staff on maintenance, assessment, and organization of local collections.
Provide effective leadership and direction including establishing, encouraging, and monitoring expectations for all Collection Services staff to assure excellence in the quality and timeliness of collection services that support the Library’s mission, vision, and strategic priorities. This includes: interviewing, selecting, and training staff; scheduling and assigning staff to assure optimum service levels and uses of staff skills and abilities; coaching staff and arranging for or giving continuing training to enhance their capabilities and to enhance quality of service; and applying Library District personnel policies and procedures.
Assure the sound stewardship of budget resources for Collection Services, including working with the Director of Technical Services to develop and manage the annual materials budgets. Oversee all Collection Services budgets including the reconciliation of budget expenditure reports with the general ledger, and initiating corrective action as needed.
Analyze and evaluate department workflows and adjust priorities for staff to maximize operational efficiencies. Align priorities and work plans with the Library’s strategic focus.
Respond to internal and external customers regarding collection inquiries, concerns, and Requests for Reconsideration of Library Materials.
Support the Library District by acting as a strategic Collection Services resource for community libraries staff. This includes: overseeing effective data analysis on collection size and use, using statistical tools provided by the Library District, providing training and coaching for staff to develop, maintain, and market attractive and well-used collections, and consulting with library staff on the evaluation and internal organization of and space planning for collections in new and existing community libraries.
Represent the Library with stakeholders, such as Library Boards, Friends, and other groups, as well as vendors and other library organizations about collection Services.
Additional Duties and Responsibilities

May act in the absence of the Director of Technical Services.
Serve on the Technical Services Management Team.
Lead special projects and/or serve on library committees as assigned.
Liaise with Administrative Services staff as needed to ensure that the materials budget balance is consistent with the general ledger.
Liaise with Public Services staff to ensure effective communication and collaborative planning and implementation.
Perform other duties as assigned

The position reports to the Director of Technical Services. The position supports the work of the Catalog and Acquisitions Manager and supervises professional and paraprofessional Collection Services staff who perform work related to the collection for the entire Library District.

Core Library Competencies

Adaptability: Adjusts nimbly to obstacles or changing conditions to arrive at the desired goal.
Communication: Expresses self clearly, effectively, and compellingly in written, verbal, and nonverbal messages.
Customer Service: Builds and maintains responsive, effective relationships with internal and external customers.
Interpersonal: Accurately perceives others and the impact of one's own behavior to balance relationship and goal needs appropriately and positively in interactions.
Professionalism: Aligns behavior with the library's mission, values, and strategic focus in serving a diverse stakeholder community.
Supervisor/Manager Competencies

Develops/Empowers Others: Fosters others' learning and development to high standards in alignment with the library's mission, values, and strategic goals.
Judgement/Decision Making: Gathering and sifting relevant data to think logically, strategically, and insightfully to make sound decisions, even under stress.
Leadership: Melding a group of competent, diverse individuals into a high-performing team or organization that collaboratively meets its goals.
Required Knowledge, Skills, and Abilities

Knowledge of current trends and developments in the field of public library services, collection development, and technical services.
Advanced knowledge of public library operations and administrative practices.
Demonstrated excellent customer service skills.
Demonstrated ability to analyze options and prioritize resource allocation based on the Library’s organizational strategies.
Ability to plan and strategize collection services operations using critical thinking skills. .
Demonstrated ability to make timely, informed decisions based on relevant facts and/or data.
Strong communication skills and demonstrated ability to collaborate and foster a learning organization through excellent facilitation and team-building skills/
Ability to motivate and inspire people in support of the Sno-Isle Libraries strategic priorities and direction.
Direct the work of others in a manner that enhances their performance and assures quality service.
Act as a trusted advisor to internal departments and customers regarding collection services.
Provide knowledge of the principles of management; fiscal administration; vendor contract negotiation and management.
Speak, read, write and understand English clearly and concisely.
Work cooperatively and maintain effective interpersonal skills with the public and co-workers.
Operate relevant computer systems including hardware and software, such as word processing, database, and spreadsheet software, e-mail, and internet navigation in addition to other office equipment and security systems.
Education and Experience

Master’s Degree in Library Science (MLS/MLIS) from an accredited university is required.
At least six years of related professional librarian experience, or equivalent combination of technical training and related experience required. Professional experience in a public library setting is preferred.
At least three years of supervisory or management experience is required.
Experience in management within a multi-branch library system is highly desirable.
Physical and Environmental Conditions

The physical demands described here are representative of those that must be met by a staff member to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the incumbent is required to talk, hear, sit, stand and walk; use hands to finger, handle or feel. May be required to stoop, kneel, crawl, climb, reach, and balance. Specific vision abilities include sufficient vision to read and recognize numbers and alphabetical characters on computer monitors, books and papers. An incumbent must be able to operate hand tools, lift and/or move equipment or materials weighing up to 35 pounds and must be able to set up equipment used in training and demonstration.

Incumbents are required to travel throughout the Library service area to community library locations. To accomplish this travel, the incumbent must be able to drive and hold a valid Washington State driver's license or arrange independently for such travel.

The following supplemental question will be asked during the application process:

Describe one specific example where you provided strategic and operational direction and oversight for the design, development, and coordination of community needs analysis and collection assessment.
Describe your approach to providing leadership, supervision, coaching and/or direction to staff. Provide a specific example of where you used innovative solutions for the recruitment, development or retention of an individual staff member or the work group you managed.
Describe your experience developing and managing budget resources. Provide a specific example of how you determined specific allocations within the overall budget, monitored expenditures, and adjusted if or as needed.
Describe your experience analyzing and evaluating data. Provide a specific example of how you adjusted staff priorities and work plans to align with the Library’s or Business’ strategic priorities.
Describe your approach to maintaining currency on new technologies and collection formats, and how you leveraged that to drive the development and implementation of strategic and effective collection services. Provide a specific example.
The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

This and all Sno-Isle Libraries' positions are subject to transfer.