General Manager - Seasonal

Rink Management Services Corporation - Richmond, VA3.7

Job Purpose

This is a seasonal General Manager position. Manages the entire scope of a busy skating rink. Represents RMSC in a professional manner, and operates facility in their best interest.

Duties and Responsibilities

Management of day-to-day operations that include, but are not limited to, programs, events, and physical facilities
Execute policies and procedures professionally and accurately
Effective recruitment, hiring, and processing of all facility employees
Successfully use administrative and leadership skills to supervise employees
Schedule staff with attention to payroll budget
Responsible for ensuring all proper training modules are completed for all employees, including on site and online staff trainings
Immediate and complete reporting of all liability issues
Report daily revenue and generate daily, weekly, and monthly reports
Ensure and promote excellent customer service
Responsible for all cash handling including reconciling petty cash daily and daily bank deposits
Knowledgeable of all the facility positions and the ability to work in that capacity as required
Oversee rink installation and take-down processes
Maintain a clean and safe facility
Maintain a professional appearance and demeanor always
Communicate professionally verbally and in writing
Answer emails and return phone calls in a timely manner
Maintain all RMSC office equipment, facility equipment, and materials
Any other duties as assigned


Associates or Bachelor’s Degree with course work in management, marketing, public relations, recreation, public works, accounting, or equivalent
Two years experience as a facility manager or equivalent
Work experience at an ice facility and resurfacing is preferred
Must be available to work evenings, weekends, and holidays
Working Conditions

Work is performed in several settings including a standard office environment at a recreational facility. Work may be performed both indoors and outdoors, and will often be done on the ice. Standard office equipment to be used includes computers, fax and copy machines, and telephones. Maintenance and cleaning equipment that include ice resurfacers, ice maintenance equipment, skate sharpeners, vacuums, mops, and any other equipment associated with use in a recreational facility.

Physical Requirements

This position can involve sitting, standing, walking, running, stooping, lifting, carrying, pushing, pulling and ice skating. Must be able to operate heavy machinery.