Security Receptionist

Alorica - Rocky Mount, NC (30+ days ago)3.0

  • Maintains receptionist duties daily and works Schedule provided according to Business needs.
Must have large range of Schedule availability and able to work nights and weekends.

  • Greets persons entering establishment, determine nature and purpose of visit and direct or escort them to specific destinations
  • Maintains accurate and complete sign-in/sign-out procedures
  • Provide information about establishment, such as location of departments or offices, employees within the organization or services provided
  • Keeps management well-informed of activities, results of efforts and problems identified/potential problems
  • Respects confidentiality in discussions with visitors and maintains confidentiality of organization and personnel
  • Enforces general handbook policies and escalates security issues of concern to Site Manager/Director
  • Receives, sorts and distributes incoming mail into appropriate folders and for courier deliveries and pick-up
  • Signs for deliveries when necessary and notifies recipients
  • Performs a variety of general administrative clerical duties including center coordinator activities booking and scheduling of meetings and conference rooms
  • Performs routine human resources administrative clerical tasks
  • Promptly, accurately, professionally and courteously operate telephone switchboard to answer, screen and forward calls, providing information and taking messages
  • Adept at using the company’s website to provide information and referral
  • Reports to work regularly and on time
Minimum Education and Experience:
  • High school diploma or general education degree (GED)
  • General administrative experience in a customer service or call center environment
  • Basic knowledge working with Microsoft Office software (Word, Excel, Outlook) and experience with Internet/Intranet
Knowledge, Skills and Abilities:
  • Ability to apply common sense understanding to carry out detailed but uninvolved written and oral instructions
  • Professional personal presentation
  • Customer service orientation; reliability; stress tolerance
  • Verbal and written communication skills
  • Attention to detail; organizing and planning
Must be able to work nights and weeks!