Intake Coordinator

NYC Administration for Children's Services - Manhattan, NY (30+ days ago)3.5


Job Description
The Division of Youth and Family Justice (DYFJ) is responsible for oversight and management of secure and non-secure detention services for juveniles (e.g., youth) awaiting disposition in family, criminal, and supreme courts. DYFJ also oversees a wide network of providers throughout the five boroughs that operate Non-Secure and Limited Secure Placement sites for youth who are adjudicated delinquent and are placed by the New York City Family Court, and a vast network of community-based alternative programs for youth involved in, or at risk for involvement in, the Juvenile Justice system.

Under administrative direction, the Intake and Assessment Coordinator will work within DYFJ’s Intake Unit to coordinate the collection of documentation and data for youth moving into the Close to Home Continuum. Specific duties will include, but are not limited to:

  • Perform day-to-day operations including initial family contact for Intake Specialists, coordination of transition meeting schedules and assisting the team with Connections searches of newly placed youth.
  • Once a judge issues a dispositional order, ensure a timely request of pertinent court, legal, health, education, and social history documents.
  • Assist with interview appointments for Intake Specialists and coordinate all incoming documents to be added to the Juvenile Justice Information System (JJIS).
  • Manage and maintain ongoing relationships and collaboration (e.g., meetings) with DYFJ’s Confirm Unit, DYFJ’s Placement and Permanency Unit, detention DYFJ and contracted staffs, attorneys, and court staff to ensure that information is relayed in a timely and contemporaneous manner and that all relevant screenings and assessments are completed prior to the youth’s transition meeting.
  • Engage with DYFJ’s Detention, Operations, Placement and Permanency, Planning, Policy and Performance, other ACS cross-divisional units, and ACS-contracted provider agencies to ensure appropriate coordination, oversight, monitoring, and accuracy of information flowing into and from the Intake and Assessment Unit.
  • Maintain an ongoing case tracking, data collection, and reporting system that informs the identification of placement trends, review of incidents, placement needs and capacity. Provide accurate and up-to-date information to provide to the division to report out to stakeholders.
  • Maintain updated roster of youth in placement with Close to Home through the bedsheet. Maintain a master database of all youth who have entered the Close to Home continuum.
  • Send out daily and weekly reports regarding youth who have been placed with Close to Home and youth who are pending placement.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in one or a combination of the following fields: social work, psychology, sociology, human services, criminal justice, education (including early childhood), nursing, or cultural anthropology, with at least 12 of these credits in one discipline.

Requirements for Assignment Level II
a. Upon satisfactory completion of six months of training and experience at Assignment Level I, an employee shall be assigned to Assignment Level II.
b. Upon completion of one year of satisfactory experience at Assignment Level II of Child Welfare Specialist and satisfactory completion of the probationary period an employee shall receive no less than the minimum salary after 18 months in title.
c. To be appointed directly to Assignment Level II, a candidate must have, in addition to meeting the minimum qualification requirements set forth above, one year of satisfactory child welfare casework experience.
Preferred Skills
The preferred candidate should possess the following: Ability to conceptualize process, develop and implement in a timely manner; familiarity with juvenile justice programs on a local, state, and national level; familiarity with the provision of residential and community-based mental health and substance abuse services for justice-involved youth; experience leading or providing integral support to a large scale organizational change program; experience navigating Criminal Justice Information System (CJIS), Juvenile Justice Information System (JJIS), knowledge of Unified Case Management System (UCMS), Reusable Case Management System (RCMS), Connections, PROMIS and HHS connect; possess an in depth understanding of the juvenile placement process; knowledge of court orders, Online Booking System (OLBS) and other documents used during the admissions, transfer, and release process; working knowledge of organizational development and change management theories and strategies; ability to positively engage with partners in various levels of hierarchy; strong communication skills; ability to work as part of a team, as well as independently to achieve necessary results; capability to prioritize tasks and manage multiple projects at one time; excellent oral and written communication skills; strong organizational skills and attention to detail; and commitment to a collegial workplace is required; flexibility and ability to travel and work across the five boroughs if needed. Additional Preferred Skills: Bachelor’s in Social Work, Public Administration or Sociology. Child Welfare experience as a case planner or case worker.
Additional Information
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.

The City of New York and the Administration for Children’s Services are Equal Opportunity Employers
Committed to Diversity.
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Residency Requirement
New York City Residency is not required for this position