Under the general supervision of the Technical Supervisor, the Medical Technologist is responsible for performing clinical testing on patient specimens originating from all age specific groups of in-patients, out-patients and employees of the hospital. The Medical Technologist is responsible for demonstrating and utilizing technical and analytical skills to provide physicians with necessary diagnostic information for the initiation of proper medical care and treatment of patients. Services are provided with optimum concern for the quality of medical treatment and care rendered to the patient. The duties performed by hospital staff in this position will demonstrate what is best for the patient as well as promote development of an awareness and cooperation reflecting the interrelationship of departments in caring, comforting and healing the sick and injured.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
STANDARD I: Performs all duties of a Medical Technologist
Performance Criteria:
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Demonstrates satisfactory performance of duties as assigned in all areas of the technical laboratory.
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Demonstrates technical and analytical skills to provide physicians with necessary diagnostic information.
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Performs clinical testing on patient specimen.
STANDARD II: Assesses test results and equipment for accuracy and validity (Age Specific)
Performance Criteria
1. Evaluates, reviews and approves all finalized patient test results based upon specimen collection and integrity, patient age specific criteria, disease status, previous clinical results and instruments function.
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Reports proper reference ranges related to life threatening situations as defined in standard
operating procedure.
3. Recognizes, reports, and documents critical or panic values related to life threatening situations as defined in standard operating procedure.
4. Recognizes and responds to computer generated flags for discrepancies noted from previous test results.
5. Verifies all critical or abnormal findings after consulting with Section Supervisor, Laboratory Director, or Medical Director and report directly to physician or personnel for primary care of patient.
6. Establishes contact with the physician, when necessary, to request additional diagnostic information or provide the physician with information as approved by the Director or Medical Director.
STANDARD III: Performs Quality Control associated with patient testing and result accuracy.
Performance Criteria
1. Performs Quality Control testing daily, as required by standard operating procedure for specific assays.
2. Evaluates and compares results of quality control for accuracy, validity and acceptability based upon previous control records.
3. Documents quality control and appropriately responds to control results which are not acceptable following standard operating procedures.
4. Identifies, investigates, resolves and documents trends or unacceptable quality control results.
5. Notifies Section Supervisor, Laboratory Director or Medical Director of quality control problems and resolutions.
6. Demonstrates a fundamental knowledge of troubleshooting techniques for instruments/equipment within the work center.
STANDARD IV: Performs Preventive Maintenance on all instruments and equipment within an assigned Work center.
Performance Criteria
1. Functions independently in performing required Preventive Maintenance procedures associated with instruments and equipment within the Work center.
2. Documents daily, weekly, monthly, or annual Preventive Maintenance steps as identified in each individual instrument preventive maintenance program.
3. Notifies Section Supervisor or Laboratory Director of identified equipment problems or discrepancies noted in performing preventive maintenance procedures.
4. Documents the need to order supply parts required for preventive maintenance
procedures notifies Section Supervisor or Laboratory Director.
5. Establishes contact with the physician, when necessary, to request additional diagnostic information or provide the physician with information as approved by the Laboratory Director or Medical Director.
STANDARD VI: Participates actively in Continuous Quality Improvement Monitoring and Quality Assurance
activities within the department/hospital.
Performance Criteria
1. Demonstrates knowledge of Hospital/Departmental Continuous Quality Improvements Monitoring Plans.
2. Recognizes and identifies situations which require monitoring and reports such
to Section Supervisor, Laboratory Director or Medical Director.
3. Documents error corrections, patient/physician issues and quality issues using established departmental mechanisms for Continuous Quality Improvement Monitoring.
4. Participates in Quality Assurance by gathering data, providing information and completing assignments as requested.
STANDARD V: Participates in efforts to improve the performance of the Organization/department.
Performance Criteria
1. Participates in General Staff meetings as called by the Laboratory Director.
2. Participates in continuing education program.
3. Utilizes hospital/department policies/procedures.
4. Demonstrates knowledge of departmental standard operating procedures.
STANDARD VI: Participates in Continuing Education for personal and professional growth.
Performance Criteria
1. Attends continuing education programs, both mandatory and voluntary, as offered through the hospital or department.
2. Demonstrates willingness to attend education programs offered independent of the hospital/department.
3. Shares ideas and information received through education programs with the hospital/department /section for the improvement of the hospital/department/section.
4. Demonstrates knowledge, willingness to learn, and successful operation of the Laboratory Information System (LIS) for patient testing.
5. Maintains LIS security and patient record confidentiality required in standard operating procedures.
STANDARD VII: Implements guest relations in all interactions with patient’s the general public and employees.
Performance Criteria
1. Maintains professional appearance.
2. Always interacts with courtesy and respect proper to the moment and the person.
3. Writes correspondence which conveys a positive tone and displays clear, grammatically correct sentences and effective communication.
4. Uses proper telephone etiquette with every phone contact.
STANDARD VIII: Participates in annual safety, disaster, fire and infection Control programs utilizing knowledge gained in everyday work activities.
Performance Criteria
1. Attends mandatory programs.
2. Identifies hazards and reports such to the Laboratory Director.
3. Attends and participates in periodic departmental safety reviews and inspections.
4. Uses Personal Protective Equipment (PPE) according to hospital/department and Infection Control standard operating protocol.
STANDARD IX: Complies with and implements hospital and departmental mission.
Performance Criteria
1. Utilizes hospital and departmental value statements to direct daily work.
2. Promotes a caring and compassion health care environment.
3. Assists patients and patient families in understanding, accepting and following medical recommendations by providing diagnostics services to restore the patient to optimal health and wellbeing within the patient’s capacity.
Organization Competencies:
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Routine Test Performance:
Direct observations of routine test performance including patient preparation, specimen handling, processing and testing.
Monitoring the recording and reporting of results.
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Intermediate Test Results:
Review of intermediate test results or worksheets, quality control records, proficiency testing results and preventive maintenance records.
Direct observation of performance of instrument maintenance and function checks.
Assessment of test performance through testing previously analyzed specimen, internal blind samples or external proficiency samples.
Assessment of problem solving skills
Efficient use of work time to complete assignments within expected time frames; ability to accept or respond to change in a manner that promotes and supports departmental/hospital goals and objectives.
Strives for efficient, effective, high quality performance in self and the department; actively participates in problem solving activities related to departmental initiatives
Follows safety and infection control policies and procedures to encourage a safe, secure environment of care appropriate to the needs of all those who utilize and are impacted by the department and Hospital; identifies indications of safety risks and evaluates and recommends results of corrective actions.
Works in partnership with others; is flexible; responsive to the needs of the department by accepting additional assignments and/or assisting others to ensure the continuity of services.
Values the importance of delivering high quality, innovative service to internal and external clients; understands the needs of the client; customer service focus.
Demonstrates the ability and willingness to maintain and improve job knowledge and skills; assumes personal responsibility for acquiring and learning materials; attends appropriate seminars, training, and competency sessions to establish and maintain credentials as required for job position.
Department Competencies:
Employee is also expected to meet following job specific and job related competencies.
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Accurately identifies patient specimen before processing testing. Process and reports testing as per order.
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Follows department’s patient results “Read Back” policy when notifying results.
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Follows all infection control policies including hand washing.
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Completes testing accurately and within established time limits.
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Involves in initiating troubleshooting instrument problem.
COMPLIANCE RESPONSIBILITIES
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Understands and adheres to Loretto Hospital’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
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Keeps abreast of all pertinent federal, state and Hospital regulations, laws, and policies as they presently exist and as they change or are modified.
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Ensures that the staff are trained and evaluated on their knowledge of and adherence to compliance policies and procedures specific to their jobs.
JOB REQUIREMENTS:
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Bachelor’s degree in Medical Technology or Biological Science is required.
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A minimum of 2-3 years of experience preferred.
Primary Source Verification:
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MT or MLS or equivalent certification from ASCP, AMT, NCA or HEW required.
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Verification of applicable certification
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, “Job Duties” are essential job functions.
PHYSICAL DEMANDS:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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While performing the duties of this position, the employee is frequently required to stand, walk, use hands or fingers to handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl and talk or hear.
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The employee is occasionally required to sit.
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The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception.
