POSITION TITLE: Grief and Bereavement Coordinator
REPORTS TO: Director of Mission Services
FLSA: Exempt
Position Scope:
The Grief and Bereavement Counselor, under the direction of the Director of Mission Services provides emotional counseling and support to patients, significant others, families, and other team members. Develops and maintains bereavement support services as indicated for the community and maintains all aspects of the bereavement program.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
I. Essential Functions/Performance Factors
· Supervises bereavement activities.
o Oversees all activities related to records of bereavement services.
o Ensures the bereavement team is in compliance with agency guidelines.
· Collaborates with the Director of Mission Services to provide bereavement training programs for Valley Hospice staff.
o Develop and implement bereavement education programs on an as-needed basis for staff.
o Provide bereavement educational programs to the professional community on an as-needed basis.
· Collaborates with the Director of Mission Services to design and implement a community bereavement program.
o Develop and act as the facilitator to community bereavement support groups.
o Coordinate the organization of children’s bereavement programs and facilitate when appropriate.
o Develop program goals and oversee the implementation of activities to meet these goals.
o Participate in therapeutic community support following a crisis, i.e. suicide from a community member.
- Collaborates with the Marketing Director to plan and coordinate the annual Memorial Service held for families.
- Collaborates with the Director of Mission Services and Director of Marketing for the annual Butterfly memorial program..
· When needed assesses pre-bereavement needs of the patient/family at the patient's admission.
o Reviews the grief/loss section on the initial admission form completed by the Social Worker.
o Begins evaluation of family’s bereavement needs at patient’s admission and throughout patient’s stay.
o Evaluates continually effectiveness of intervention and make appropriate changes to Plan of Care.
· When needed assesses the needs of the bereaved; develops, implements, and periodically evaluates a plan of care.
o Completes initial assessment within agency time frames.
o Develops and implements a Plan of Care related to identified bereaved.
o Evaluates continually effectiveness of interventions and make appropriate changes to Plan of Care.
o Assesses needs of any children/teens in family related to grief and loss issues.
· Fulfills speaking engagements in the community when Bereavement information or education is requested.
·
· Attends continuing education programs as requestedto update the quality of the bereavement program.
· Documents care provided in an accurate, complete, and timely manner.
· Participates in performance improvement activities.
· Uses agency resources wisely.
Values Ownership/Performance Factors
T*eamwork *
· Support and encourage my teammates throughout the organization.
· Provide positive, constructive feedback.
· Consistently “manage up” co-workers.
· Celebrate success – look for the good and share it.
· Be a role model.
· Communicate with respect and professionalism to create a safe environment in which open dialogue can take place.
I*ntegrity *
· Be reliable, allowing others to place their trust in me.
· Do the right thing even when no one is watching.
· Respect all individuals through acknowledgment, acceptance, and courtesy.
· Walk my talk.
· Refrain from gossip.
P*erformance *
· Be flexible and willing to adapt to change.
· Be knowledgeable about my job responsibilities and the organization.
· Seek self-development-Utilize tools that are provided to grow personally and professionally.
· Take responsibility for my actions; be willing to take both credit and critique.
Conduct myself as a professional at all times by performing my job competently and ethically (i.e, maintaining confidentiality, maintaining boundaries, making eye contact, dressing professionally, using professional demeanor).
· Recognize I am a reflection of Valley Hospice.
· Be on time.
· Set and achieve goals.
S*piritual*
· Recognize the spirituality inherent in each individual without judgement
· Be open and respectful to each individual’s spiritual beliefs
· Meet patients and families where they are and don’t project your spiritual beliefs on others
· Be attentive to your own spiritual needs, as you perceive them
· Live your spirituality in acts of compassion and service in the workplace
· Build one another up and encourage your coworkers in times of distress, personal crisis, and spiritual need
M*ission Focused *
· Recognize the value of each person and accept that value without judgment.
· Be good stewards of time, money and all resources entrusted to me.
· Offer hope, compassion and empathy to coworkers and those we serve.
· Know our mission and apply it to my work every day.
E*ngagement *
· Focus my physical, emotional, and spiritual energy in order to fulfill our mission.
· Take pride and ownership in my performance each day.
· Build professional relationships
· Inspire and Motivate others.
· Consistently ‘manage up’ Valley Hospice.
· Appreciate the efforts of others.
· Support the communities in which I serve.
Supervisor Responsibilities:
Education and Work Experience:
- Master's Degree in Social work or Counseling
- One to two years of related experience
- Evidence of experience and skills necessary to perform job
- Exhibits excellent communication skills
Certifications and Licenses:
Ohio and WV for Counseling
Current driver’s license, automobile insurance, and reliable transportation
Confidentiality:
The Grief & Bereavement Coordinator must carry out responsibilities in an ethical, professional and confidential manner.
PHYSICAL DEMANDS
Physical Demands
Lift/Carry
Stand
O (Occasionally)
Walk
O (Occasionally)
Sit
O (Occasionally)
Handling / Typing
F (Frequently)
Reach Outward
O (Occasionally)
Reach Above Shoulder
O (Occasionally)
Climb
O (Occasionally)
Crawl
N (Not Applicable)
Squat or Kneel
O (Not Applicable)
Bend
O (Not Applicable)
10 lbs or less
O (Occasionally)
11-20 lbs
N (Not Applicable
21-50 lbs
N (Not Applicable
51-100 lbs
N (Not Applicable
Over 100 lbs
N (Not Applicable)
Push/Pull
12 lbs or less
N (Not Applicable
13-25 lbs
N (Not Applicable
26-40 lbs
N (Not Applicable
41-100 lbs
N (Not Applicable)
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements
Sense of Sound (able to hear normal conversation)
Sense of Touch
Sense of Sight
WORK ENVIRONMENT
While performing the duties of this job, the employee frequently is exposed to outside weather conditions when traveling between sites. Patients’ home environments are variable with regard to heat, noise, air circulation and conditioning, space, cleanliness, accessibility and all other environmental factors. Inpatient and skilled nursing facility environments are standardized. Office environment in a controlled atmosphere building.
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Medical specialties:
- Hospice & Palliative Medicine
Schedule:
Education:
Experience:
- Therapists & Counselors: 2 years (Preferred)
Work Location: Multiple Locations
