Import/Export Coordinator

Mid-America Overseas, Inc. - Chelsea, MA4.4

Full-timeEstimated: $32,000 - $47,000 a year
We are searching for an experienced Import/Export Coordinator to join our team. Candidate must have knowledge and experience in the international trade / customs brokerage field. The individual will be expected to handle ocean and air shipments from departure to delivery in a timely fashion. File AES/EEI within the required time span, work with shippers and consignee to determine and understand their needs. Adhere to client, office and company Standard Operating Procedures and Best Practices.
Review import documents for accuracy
Track inbound shipments and advise customer of potential schedule changes
Prepare import documents and file entries prior to arrival of cargo
Prepare export documents, file AES and Bill of Lading Instructions prior to carrier cut-offs.
Review classification received from customers
Provide classification and compliance assistance to customers
Negotiate rates with carriers and provide quotes to customers
Dispatch export loads and cargo pick-ups, confirm cargo delivered to carrier
Track export shipments and advise customer of potential schedule changes if applicable for the client
Ensure timely distribution of transport documents and billing of freight
Problem solve with the Export Manager when situations arise that can or do negatively affect our clients and their customers
Communicate with all parties in a transaction in a clear, concise, professional manner.
Above all, provide outstanding, uncompromising customer service
In Depth knowledge of US Customs Regulations
Classification and Entry writing competence
Brokers license not required but beneficial
Excellent verbal and written communication skillsKnowledge of US Customs Regulations regarding US Exports
Country Requirements competence
Letter of Credit knowledge a plus
Good transportation background, Air and/or FCL, LCL, rating, routing, documentation
Enthusiastic, hardworking, a quick learner, and able to work in a fast paced environment
Export experience minimum 2+ years
High school diploma, 2 or 4 year college degree beneficial