Customer Service & Sales Representative

Activator Methods Intl. - Phoenix, AZ (30+ days ago)


Activator Methods International Ltd. is currently looking for a full-time Customer Service Representatives. Competitive Pay and a team goal-oriented environment.

Duties of Customer Service Representative include:

  • The Customer Service Representative will call preexisting customers to about specials, general sales calls, and inform our customers of upcoming programs.
  • The Customer Service Representative acts as the primary point of contact for customer inquiries and sale of the product to our clients.
  • Not afraid to be sales savvy.
  • The Customer Service Representative will conduct extensive data entry.
  • The Customer Service Representative will ensure a timely and professional response to incoming customers calls on orders/inquiries/sale of the product.
  • Demonstrated ability to effectively communicate with customers. Possesses effective listening, speaking and writing skills. Skilled at adjusting communication style to meet audience needs and expectations.
  • The ideal candidate will have excellent verbal and written communication skills. Quality is vital for this position and must be able to maneuver through multiple programs.
  • Be transparent and not be afraid to ask questions.
  • Must keep proprietary information private.
  • Open to change.
  • Work effectively in a team based environment.

Requirements and Work Activities for the Customer Service Representatives:

  • 2+ years Customer Service Call Center Experience
  • 2+ years Sales Experience
  • Strong verbal and written communication skills
  • Strong reading and resolution skills
  • Committed to treating clients and coworkers with integrity and respect
  • Strong Knowledge of Windows-based applications – ie: Quickbooks and Excel required
  • Achieve monthly and individual team based performance goals
  • Sales orientated
  • Be strong in decision making, persuasion, and problem resolution skills a must
  • Positive attitude and team player
  • Flexible

Job Type: Full-time

Salary: $12.00 to $14.00 /hour

Experience:

  • sales: 3 years (Preferred)
  • Customer Service: 3 years (Preferred)

Education:

  • High school (Required)