Salon Manager

WhipLASH & Brow of Plover - Plover, WI

Full-time

JOIN THE DREAM TEAM with a FULL-TIME position in Business AND Beauty!

WhipLASH & Brow is one of the fastest growing brands in the beauty industry and the fastest growing eyelash extension/brow brand in the Wisconsin market. With growth comes great opportunities! We are looking for motivated professional that wants to GROW with our business, to join our DREAM TEAM!

Here at WhipLASH, our mission is to deliver our clients a fabu-lash feeling of beauty, inside and out, whatever it takes! We live and breathe our mission at WhipLASH. We promote team, group success and a winning environment that rewards team goals and supporting each other to success. Our pay model rewards performance, dedication and attitude! Bring your professional attitude, hospitality and beauty industry skills to us for a HUGE opportunity.

Very competitive pay and growth opportunity. Great work environment & company culture. Super location with access to a high number of potential clients. Fun and energetic environment. Discount on products and services.

Anticipated Start Date: Early November, 2019

Benefits: PTO + perks

Summary/Objective

The Salon Manager is responsible for leading WhipLASH & Brow’s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in lash, brow, and permanent cosmetic services. House Manager leads the team and is accountable for all aspects of the services business, including sales, guest satisfaction, and operational processes. This leader drives his/her business through a focus on performance (service sales and in-store events), people (guest satisfaction and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach service technique and product knowledge.

Benefits of WhipLASH Employment

  • Premium work environment, modern architecture
  • Competitive pay: Salary plus commission program
  • Service offering: Eyelash Extensions (Classic, Volume, Mega Volume), Lash Lift/Tint, retail product sales
  • Upward promotions/pay
  • Opportunity for growth

Job Type:

  • Full Time Position

Pay: Salary + commission program

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts

Essential Job Duties:

Performance

  • Execute salon events that deliver an unrivaled guest experience while delivering on sales goals
  • Build and motivate a team that embodies the brand by delivering exceptional service and coaching while additionally driving guest loyalty
  • Review and interpret financial and operational reporting regularly, including client retention
  • Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business

People

  • Attract, hire, and retain a diverse team of top talent (when needed)
  • Coordinate training for lash and brow artists using company programs, tools, and resources
  • Create an environment that inspires and encourages the growth and engagement of our artists
  • Promote a culture of service excellence amongst the leadership team and cross functional service partners by sharing best practices, establishing priorities, and providing support in other service areas.

Process

  • Be knowledgeable of, and ensure compliance to Infection Control Policy
  • Use the company’s scheduling software as directed to create and adjust schedules that support service sales growth
  • Manage salon supply inventory, including ordering product, managing orders within allocated budget and ensuring products necessary for services are on hand
  • Use the company’s task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishments

Competencies

Must be a Leader

Top Notch Communication Skills

Must be able to Collaborate and Work Well w/ Others

Take Constructive Criticism Well

Customer/Client Focus

Decision Making

Stress Management/Composure

Teamwork Orientation

Time Management

Delegation

Creativity

Salon sales, product and services

Supervisory Responsibility

This position manages all of WhipLASH & Brow of Plover’s employees and is responsible for their performance management, daily tasks, and hiring (when needed).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, scrubbing, and wiping each shift.

Position Type/Expected Hours of Work

This is a full-time, exempt position that regularly requires long hours and weekend work BUT HUGE REWARD. If you love beauty and business, you will LOVE this position.

Job Type: Full-time

Salary: $30,000.00 to $75,000.00 /year

Education:

  • High school or equivalent (Required)

Location:

  • Plover, WI 54467 (Required)

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts

Work Location:

  • One location

Benefits:

  • Paid time off