IT Process Manager- Software Release Management

Bank of Hawaii - Oahu Island, HI (30+ days ago)4.0

IT Process Manager- Software Release Management - 1800568

Bank of Hawaii
In 1897, Bank of Hawaii was the first chartered and incorporated bank in the Republic of Hawaii. We’ve been here from territorial days, growing and changing with Hawaii. Today, we are the largest independent bank in Hawaii – a result of knowing our business and community, and always staying ahead of change. At Bank of Hawaii, we think of ourselves as forward thinking pace setters. We are constantly finding creative ways to deliver leading edge financial services to our customers. Now, we’re embracing change with our new 21st century banking.
It’s our IT team who helps us succeed in offering first class service in new and innovative ways. As a member of the Information Technology community, you will be among the very best in your profession in an environment that places a high value on integrity, innovation and teamwork. It motivates us to be decisive, work together to solve problems, and never settle for less than best.
Does this sound like you?
Are you ambitious? Want to make a difference in how your company operates? Are you a change leader? Do you thrive in an environment that leverages your abilities as a technology champion? Are you a self-starter and a forward thinker? If you love challenges, relish complexity, and have moxie, consider applying your unique talents with a Hawaii banking leader – Bank of Hawaii. Here you can be at the forefront of whatever you do. Welcome to your tomorrow!
A day in your life as an IT Process Manager
This position is responsible for development of the bank’s software Release Management lifecycle process, including the scheduling, coordinating and automation of software updates for multiple applications, across various portfolios. Initially, the focus for this role will be the inclusion of the bank’s Patch Management process into the release management methodology. Works collaboratively to improve the software engineering processes and practices associated with continuously building, deploying, and automating the release of software in production and test environments. Leads the effort of defining the IT strategic direction for release management tools for IT to ensure the process requirements of release management are built-in.

If applicable and appropriate, this role assists in IT’s compliance with accounting rules and regulations, as well as meeting the company’s financial reporting and regulatory requirements. This position is accountable to the Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

We’ll give you these important responsibilities…
Plans and coordinates release windows and cycles for operating system patches, application updates, standardized configuration parameters, and corporate wide systems security improvements.
Maintains the release calendar and schedule for all core services and ensures alignment across key partners and vendors.
Reviews all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes. Negotiates plans and manages all Release activities across IT teams and impacted Business Units. Communicates release details and schedules to the Business as required.
Coordinates release content and effort based on the service request, application/security prioritization, or operating system updates. Manages risks and resolves issues that affect release scope, schedule and quality. Measures and monitors progress to ensure application releases are delivered effectively. Continually works towards making improvements in the release process.
Conducts Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews. Responsible for all Release KPI Metric Reporting.
Partners with Configuration Management engineering to support automation tools used to build, integrate, and deploy software releases to various platforms. Works with systems engineers to understand impacts of branches and code merges. Participate in CAB meetings to discuss release scope and/or roadblocks. Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists. Researches new software development and configuration management methodologies and technologies and analyzes their application to current configuration management needs.


…if you come to us with these qualifications…
Bachelor’s Degree in Computer Science, Information Systems or equivalent education or work experience.
1 – 4 years of experience.
Required experience is release and/or project management experience, (Solid understanding of project management and ITIL principles required).
Banking/financial industry or related field preferred.
Demonstrated proficiency and expertise with personal computers and Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software.
Knowledge of or ability to use Bank software and systems.
Possess analytical skills, knowledge of data architecture, awareness of new approaches and techniques in the release management, software lifecycle management and industry.
Practical knowledge of software development lifecycle.
Excellent oral and written communication, analytical and problem solving skills.
Effective interpersonal skills and collaborative management style to include teamwork and team building ability.
Must have a high attention to detail, be able to work without direct supervision, and have an above average understanding of information technology topics.
Requires effective conflict management, negotiating and problem solving skills. Must be comfortable with ambiguity and time spent outside of comfort zone acquiring new skills.
Able to be flexible in a fast paced dynamic environment with shifting roles and responsibilities.
Must be technically creative and open-minded.
Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Demonstrated ability to coordinate cross-functional work teams toward task completion. Demonstrated effective leadership and analytical skills.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any legally protected classification including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Bank of Hawaii takes affirmative action in support of its policy to advance in employment legally recognized individuals including minorities, women, protected veterans and individuals with disabilities.

Job Function: Information Technology
Primary Location: Hawaii-Oahu
Schedule: Full-time
Job Posting: Jul 17, 2018, 6:29:04 PM
Unposting Date: Ongoing