Business Analyst / Data SME - Alexa Data Services

Amazon.com - Boston, MA (30+ days ago)3.6


Job Description
Are you excited and passionate about delivering advanced analytics that directly influence the Alexa user experience? Do you see yourself as a champion of innovating on behalf of the customer by turning data insights into action? Come join Alexa Data Services team as Data SME!

Alexa and Echo are literally shaping the future of voice recognition and cloud-based content/services. Alexa is the name of the Amazon cloud service and the brain that powers Echo. Alexa is the deep learning engine that answers questions, plays music, reads the news and more—instantly. Our goal is to deliver the absolute perfect communication experience to our customers. Alexa Data Services team enables Alexa deep learning by providing Ground-Truth data to the Alexa engine.

Alexa Data Services is seeking an experienced Business Analyst with a strong track record of taking on end-to-end ownership and delivering on large scale solutions in a fast-paced and dynamic business environment. This person will be a creative problem solver who is obsessed with delivering the best customer experience, as well as, a highly analytical, team-oriented individual with excellent communication skills. The candidate will work with Alexa Machine Learning scientists to identify, extract, transform Alexa data from internal tools and pipe this data for Ground-Truth processing. The ideal candidate will have a rock-solid background in data analysis, including experience extracting and manipulating data using SQL and Python.

Primary Responsibilities:
Work with Machine Learning scientists to use statistical techniques to find the data that matters most.
Analyze and understand structured and unstructured data systems like Redshift/Oracle and JSON structures.
Build on-demand Python and SQL scripts to select, validate and upload the data to data processing application system.
Support and enhance the current scripts and work with Data and Software engineers to ensure pipeline stability.
Communicate analysis and insights to stakeholders and business leaders, both verbally and in writing.

Basic Qualifications
Bachelor's degree or higher in a quantitative/technical field (e.g. Computer Science, Information Systems, Statistics, Engineering).
3+ years of relevant work experience in Business Analytics dealing with large complex data scenarios.
Working knowledge of RDBMS and data mining using SQL, ETL, data warehouse.
Working knowledge of with Python or at least one similar scripting language.
Proficiency in Excel (including VBA, Pivot Tables, array functions, Power Pivots, etc.)
Experience on at least one data visualization tools (e.g. Tableau, OBIEE, QlikView)
Experience communicating and presenting key findings with both business and technical teams.
Preferred Qualifications
Experience using Linux/UNIX to process large data sets.
Knowledge of AWS including Redshift, RDS, S3
Knowledge of NoSQL databases such as HBase, Vertica, MongoDB, DynamoDB, Cassandra
Exposure to predictive/advanced analytic tools (such as R, SAS, Matlab)
Experience with web display technologies such as HTML, CSS, and Javascript
Experience using VBA and Java
Excellent verbal/written communication & data presentation skills and the ability to succinctly summarize key findings and effectively communicate with both business and technical teams.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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