Customer Support Representative-Bilingual (Insurance Call Center) FT

Londen Insurance Group - Phoenix, AZ (22 days ago)


Customer Service Representative-Bilingual (Insurance Call Center) FT

Who we are:

We are the national leader in the Final Expense Market, and we are looking for dedicated, hard-working, customer focused individuals to join our growing team. If you have a passion for helping people, enjoy fast paced environments, and are ready to start building a career with a stable, growing company-one that recognizes and rewards hard work and dedication, we want to talk to you!

Responsibilities:

  • Communicate effectively and empathetically with our agents and clients
  • Analyze callers’ questions and provide knowledge based resolutions
  • Ability to work in an above average paced environment
  • Record keeping skills and attention to detail are a must

We are looking for:

  • Ability to read, write and speak fluently in both English and Spanish
  • Attention to Detail
  • Ability to multi-task
  • Positive, can-do attitude
  • Excellent communication skills
  • Strong troubleshooting skills
  • Job ownership

Benefits:

  • Large Quarterly Bonuses
  • Company paid continuing education
  • Low-cost medical/dental
  • Company paid Life Insurance, Long and Short-term disability insurance
  • 401K with generous company match plus profit sharing
  • 2 weeks paid vacation, 7 holidays+1 extra day in December, 8 Personal/Sick days

Why we are different:

“Good people doing good work” has always been the key to our company’s success. As a privately held, family-owned company in business for over 55 years, we treat our associates as members of our family. Good, old-fashioned hard work, going above and beyond, and standing out above your peers take precedence over seniority. If you are ready to make a difference, apply today !

Job Type: Full-time

Location:

  • Phoenix, AZ (Preferred)