Home Care Case Assistant

Bristol Elder Services, Inc. - Fall River, MA

30+ days agoFull-time

Bristol Elder Services, Inc., located in Fall River, MA, is a private, non-profit agency that provides community-based support services. We offer a comprehensive benefits package.

The successful candidate will provide case assistance to the Home Care Case Managers by screening, routing, and responding to incoming telephone calls from consumers/providers; conduct follow-up assistance and support work on behalf of elder consumers including scheduling services for consumers, perform in-home skills training, and assist with completion of MassHealth applications; carry out a variety of office support tasks for team members such as mailings, preparing documents, and reviewing billing reports.

High school diploma or equivalent, associate’s degree in a Human Service field preferred, one year experience with telephone and general office experience required. Customer service skills and effective communication skills a must. Ability to work in a fast-paced, high volume environment. 35-hour work week, 9:00 a.m. – 5:00 p.m., Monday through Friday. Fluency in English and Portuguese or English and Spanish preferred.

This position offers excellent compensation and a comprehensive benefits package. A valid driver’s license and reliable transportation are required.

E-mail cover letter and resume by August 29, 2018.


All qualified applicants will receive consideration for employment without regard to disability, race, color, religion, sex, or national origin.

Job Type: Full-time


  • General Office Skills: 1 year (Required)


  • High school (Required)


  • Driver's License (Required)


  • bilingual English and Portuguese (Required)
  • bilingual English and Spanish (Preferred)