IT Dispatcher Position

Professional Computer Associates - Red Hook, NY

Part-timeEstimated: $29,000 - $39,000 a year

IT Dispatcher Position

Successful and growing Hudson Valley MSP is seeking an IT dispatcher to facilitate the successful resolution of helpdesk tasks.

This position is part-time to start with the potential to grow into full time.

Desired experience, personal traits, and abilities of the ideal candidate:

· Experienced call handler – appointment scheduler

· Customer service experience

· Experience with CRM and service ticketing systems

· Enjoys handling client calls and assists in a positive manner

· Experience in IT, networking hardware, business mail services

· Experience with business software applications

· Possesses an optimistic attitude, enthusiasm and enjoys personal interaction

Competitive compensation will be offered based on the applicant’s qualifications and experience. Strong potential to develop into a full-time position based on the success of the selected applicant.

Job Type: Part-time


  • relevant: 1 year (Preferred)
  • dispatching: 1 year (Preferred)


  • Associate (Preferred)


  • Red Hook, NY 12571 (Preferred)


  • English (Preferred)

Work Location:

  • One location


  • Paid time off

Hours per week:

  • 20-29

Pay Frequency:

  • Bi weekly or Twice monthly


  • Monday to Friday