Full Job Description
IQOR Hiring Event! Offers on the Spot!
Date: Wednesday, July 1, 2020
What We're Hiring For
Customer Service Representative
Speak and sit for extended periods of time.
Completing our online application prior to the event is strongly encouraged and will speed up the process.
What to wear
Dress code is Casual (come as you are, but please be presentable).
BE MORE WITH IQOR
We handle almost 100 million customer interactions a year at more than 40 locations around the world. As a customer interaction professional, you’ll use the newest technology and your own excellent communications skills to retain customers for the most well-known, trusted brands in the world. We’ll help you reach, stretch and realize your potential. GROW MORE with your own customized career path. LEARN MORE with award-winning training. EARN MORE with industry-leading compensation. And CARE MORE in a culture that treats you like family and gives back to your community. A world of opportunity is waiting.
What is a Virtual Hiring Event?
Virtual hiring events are a great way for employers and jobseekers to connect, even if they aren't in the same physical location. Hiring is a human process, and they would like to talk with you online (either through chat, on the phone, or video) to see if you’re a fit!
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies
Other duties as requested
At least 1 year of customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate.
Must have the ability to work independently and in a team environment.
Experience in a production environment.
Problem solving skills.
Ability to maintain accuracy and production standards.
Physical attendance is key to success and necessary to meet objectives.
You have the flexibility to work any shift, including nights and especially weekends.