Protective Service Investigator/Boston

Mass Rehabilitation Commission - Boston, MA4.1

Full-time | Part-time | Commission$58,000 - $84,000 a year
The Massachusetts Rehabilitation Commission (MRC) is seeking dedicated and compassionate individuals who desire a rewarding career making a difference in the lives of individuals with disabilities to obtain and maintain employment.

The Protective Services Investigator will be responsible to conduct civil investigations referred by the Disabled Persons Protection Commission (DPPC) per M.G.L. 19c and to provide protective services to individuals with disabilities between the ages of 18 and 59 who have sustained serious physical and/or serious physical emotional injuries as a result of verbal, physical, emotional and/or sexual abuse by a caregiver. On a rotating basis, employee responds to emergency calls and provides protective services on the 24-hour DPPC Hotline.

Candidate must conduct in-depth protective service assessments for individuals who have been found to be abused and/or neglected. As part of the protective services delivery, candidate must prepare service/safety plans in cooperate with the abused and/or neglected individual and/or any other party, which identifies the nature and duration of services. Candidate must work collaboratively with outside state and private agencies, including law enforcement entities and all MRC program staff, throughout the investigative process and/or open case.

Candidate must provide own transportation, possess a valid driver’s license and must be able to travel throughout the Commonwealth.

About the Massachusetts Rehabilitation Commission

The Massachusetts Rehabilitation Commission (MRC) promotes equality, empowerment and independence of individuals with disabilities. These goals are achieved through enhancing and encouraging personal choice and the right to succeed or fail in the pursuit of independence and employment in the community. The MRC provides comprehensive services to people with disabilities that maximize their quality of life and economic self-sufficiency in the community.

Total Compensation

As an employee of the Commonwealth of Massachusetts you are offered a great career opportunity influencing a wide-spectrum of services to the diverse populations we serve - but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including:

75% state paid medical insurance premium
Reasonable Dental and Vision Plans

Flexible Spending Account and Dependent Care Assistance programs

Low cost basic and optional life insurance

Retirement Savings: State Employees' Pension and a Deferred Compensation 457(b) plan

11 paid holidays per year and competitive Sick, Vacation and Personal Time

Tuition Benefit for employee and spouse at state colleges and universities

Short-Term Disability and Extended Illness program participation options

Incentive-based Wellness Programs

Professional Development and Continuing Education opportunities

Qualified Employer for Public Service Student Loan Forgiveness Program

Pre-Offer Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided the selected candidate(s) is subject to the Massachusetts Public Records law and may be published on the Commonwealth's website.

For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1 (800) 510-4122 Ext. #2.

Applicants should submit a cover letter and resume for the Protective Services Investigator/Boston Requisition.


First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.*

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.*

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Official Title: Program Coordinator II
Primary Location: United States-Massachusetts-Boston-600 Washington Street
Job: Administrative Services
Agency: Massachusetts Rehabilitation Commission
Schedule: Full-time
Shift: Day
Job Posting: Sep 11, 2019, 4:07:12 PM
Number of Openings: 1
Salary: 58,390.54 - 83,591.56 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Alisha Queen - 617-348-8410
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No