Full Job Description
Now’s our time to inspire the future of healthcare together.
Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.
Join our team now at Siemens Healthineers as Customer Service Engineer (2)
Shift flexibility may be required: (1st shift, M-F, (8AM – 5PM)
This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer, you will be responsible for:
You will be servicing Imaging Equipment needed in the (Northern WI & MN) area. Level could be adjusted based on prior experience.
You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites.
You are the "Face of Siemens" to the customer.
You support the (MR/CT) modality initially with potential to cross train into another modality in the future.
You are flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required. Advanced notice will be provided for any shift changes.
You report to the Regional Service Manager at Siemens Medical Solutions.
This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers
You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
You have experience in testing, repairing and maintaining capital medical equipment
You have strong customer service and communication skills
You are proficient in the use of tools and service test equipment
You have experience in testing, repairing and maintaining capital medical equipment
You have previous experience with the following desired: (MR/CT) Imaging equipment
Required skills to have for the success of this role
Minimum Technical Degree or equivalent (Military) experience
Strong electronics and computer required
(5-10) years of field service experience is desired
Valid driver's license and good driving record required
Ability to work both individually and in an established team setting
Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
Organization: Siemens Healthineers
Company: Siemens Medical Solutions USA, Inc.
Experience Level: Mid-level Professional
Job Type: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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