2018 Dispatcher - Overnight

Dennis K. Burke - Taunton, MA3.3

Full-timeEstimated: $31,000 - $44,000 a year
Dennis K. Burke, Inc. (DKB) is a family owned business with new headquarters located in Taunton, Massachusetts. We are one of New England’s largest suppliers of diesel fuel, gasoline, and motor oil products and have reliably supplied customers throughout the Northeast for over 55 years. Dennis K. Burke, Inc. was also the first retail distributor of both Biodiesel and E-85 Ethanol gasoline in the Commonwealth of Massachusetts. Dennis K. Burke is proud of its loyalty to customers, vendors, and employees. Come join a growing, successful TEAM!

We are in need of experienced Dispatcher overnight shift 7pm - 4am

General Summary:
Will perform a variety of assignments relating to scheduling a large fleet of fuel trucks and drivers. Includes Resolution of transportation and customer conflicts, orders, and balances of inventory and cost control. This is a high function position in a fast paced, frequently changing environment. This position requires continuous phone and computer work.

Essential Functions/Responsibilities:
Schedule or dispatch drivers to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
Monitor personnel or equipment locations and utilization to coordinate service and schedules.
Receive or prepare work orders.
Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones, computer or two-way radios.
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Prepare daily work and run schedules.
Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
Arrange for necessary repairs to restore service and schedules.

Experience/Education Requirements:
High School Diploma, or equivalent
2+ years in a fuel or related industry environment
Fluent Knowledge of Microsoft Office, with familiarity of Access preferred, or other similar database software
Strong math skills
Ability to multi-task, prioritize and strong attention to detail are required
***No Agency Solicitations Please***

Physical Requirements

Able to lift up to 25 lbs. occasionally
Able to bend, stand, walk, sit
Dexterity of hands and fingers to operate a computer including keyboard, mouse, and other office equipment