Loan Processor

NIH Federal Credit Union - Rockville, MD (30+ days ago)3.8


Responsible for: Underwrite and render a decision on all Home Equity loan applications ensuring an overall risk assessment and adherence to NIHFCU guidelines and requirements up to the lending authority. In Addition, process 1st trust mortgage loans by gathering and analyzing documentation required to facilitate the movement of those loans through to Underwriting and Closing as efficiently and timely as possible. To be a leader within the department and to help Management achieve department goals and objectives.

  • Issue Home Equity Loan Commitment to members and be the primary point of contact to discuss the logistics of the loan to include payments, terms, draw, etc.
  • Diligent monitoring of individual pipeline to ensure the timely moving of files in order to meet deadlines for rate locks, purchase contracts and any other applicable dates that must be met
  • Respond to general and specific questions from borrowers/members and Loan Officers as it pertains to the status of their loans in progress and communicate any outstanding documents or issues that have arisen on the loan
  • Re-disclosure of TIL and GFE to members as applicable throughout the loan process ensuring compliance with RESPA and Reg Z requirements
  • Obtain necessary lending authority signatures in approval when terms of loans are outside of lending authority level.
  • Calculate housing debt to income and loan to value ratios independent of the information found in the mortgage system to verify accuracy and update if necessary
  • Confirm that the terms of the loan and the applicants eligibility requirements conform to NIHFCU credit overlays
  • Verify and analyze documentation received to include credit, paystubs, w-2s, personal tax returns, business tax returns, bank statements, retirement statements, property appraisals, AUS findings and any other necessary documents to determine adherence to FNMA/FHLMC/NIHFCU/AUS guidelines and requirements
  • Review any changes in loan terms, income, assets etc. and evaluate whether the changes will affect the decision and make necessary adjustments
  • Order any necessary documents to ensure complete loan file for submission to underwriting including but not limited to an appraisal, flood cert, tax transcripts, title policy and Home Owners insurance.
  • Input and update all required loan information and data into LOS as documentation is received and reviewed
  • Collaborate with management and loan officer on questionable loans to determine a possible course of action
  • Review any changes to the loan transaction throughout processing and underwriting phases of the loan, determine if changes affect loan, resubmit to AUS, Secondary and Underwriting as necessary
  • Interact closely with management, underwriting, closing, loan officers, members, title companies, real estate agents, and our AMCs to provide and obtain regular updates to achieve goals for production time, pull through and customer satisfaction
  • Gather all the required documentation to clear the approval conditions set by the underwriter and ensure the accuracy of the documentation prior to passing file to Loan Closing
  • Collaborate with Underwriting and Closing to ensure loans are underwritten and closed timely
  • Generate the Adverse Action letter and advise borrowers of decision rendered when the loan does not confirm to underwriting standard or program guidelines and the loan cannot be restructure to cure the deficiency.
  • Instruct and train new loan processors in the daily duties required for the position
  • Access Member or Associate personal and financial information only as required by the job. Maintain confidentiality and security of all Member or Associate personal and financial information.
  • Ensure that work results and processes comply with relevant laws and within established NIHFCU policies and procedures, including but not limited to the Bank Secrecy Act (BSA). Provide leadership through personal actions and day-to-day management practices that support NIHFCU’s core values.
  • Report any actual or suspected fraud or financial dishonesty or wrong-doing involving Member, Associates, or NIHFCU to the Security Officer, the Audit/Compliance Manager or the Vice President of Human Resources.
  • Serve as back up to the closer for closing and funding first and Home Equity Loans
  • Be responsible for compliance with Federal, State, County, NCUA, NIHFCU, Private Investors, Freddie Mac/Fannie Mae and MI guidelines.
  • The ability to be bonded.
A minimum of 3-5 years processing conventional 1st mortgage loans and home equity loans. A college degree in a pertinent field is preferred or equivalent work experience needed. Demonstrate a working knowledge of Fannie Mae/Freddie Mac and FHA guidelines as well as credit union lending policies, procedures, and regulations. Possess a thorough understanding of the requirements and features of the mortgage loan programs offered by NIHFCU, other private investors, and the secondary mortgage market. Demonstrate the ability to conduct a thorough review of a loan file, analyze the requested transaction and quickly identify problems that may exist as early in the process as possible

Job Skills:
  • Effectively communicate via telephone, e-mail or fax
  • Analytical attention to detail
  • Ability to learn and work in a fast paced environment
  • Ability to multi-task and prioritize work as required
  • Knowledge of mortgage loan origination and processing software
Competence with Microsoft Office, Excel, PowerPoint and other software. Excellent communication, analytical, and interpersonal skills required.

Ensure that work results and processes comply with relevant laws and with established NIHFCU policies, procedures, and practices, including, but not limited to, the Bank Secrecy Act (BSA).
Attend all required training or complete and pass all online required training courses as applicable.